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customer reviews

Showing 20 latest of 1970 customer reviews:

William Light (London, United Kingdom) had a pair of spectacles reglazed:

"I wouldn't go anywhere else. Everyone at Iris Optical is great!"

  • Courtesy: 4/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Katie Dawson (Bedford, United Kingdom) had a pair of spectacles reglazed:

"Nice people, good service and speedy reglaze. What more could you want?"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Paul Asplin (London, United Kingdom) bought a LINDBERG NOW 6528 with prescription lenses:

"Top service, great selection, made buying a new pair of specs a pleasure."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Ben Hodges (Hornchurch, United Kingdom) bought a Mykita Dennis with prescription lenses:

"Excellent service as usual, ready a day early and they adjusted them when I arrived to collect, excellent price as usual, by far the best price available for mykita frames!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Mykita Dennis

Robert Thake (Richmond, United Kingdom) had a pair of spectacles reglazed:

"I'm a returning customer and always appreciate the service and efficiency from Iris Optical."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Daniele Caggiari (London, United Kingdom) bought an Oliver Peoples Fairmont with prescription lenses:

"I have been looking for a new pair of prescription glasses for the past 3 months..and I couldn't really find any I liked in the big high street chains. I came across Iris optical on the internet and when I went to their shop in Tower Bridge it took me 10 minutes to find what I wanted. Great selection and great staff who actually helps in making the right decision for you without forcing the sale as happens elsewhere."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Oliver Peoples Fairmont

Kathleen O'Malley (Twickenham, United Kingdom) bought an Oliver Peoples O'Malley with prescription lenses:

"I am very impressed with Iris Optical - excellent service all round. My spectacles came in at about the half price of a high street optician!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Oliver Peoples O'Malley

Harry Horlock (London, United Kingdom) had a pair of spectacles reglazed:

"fantastic service."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Jimmy McCloskey (London, United Kingdom) had a pair of spectacles reglazed:

"No complaints!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Keith Nisbet (Nyneshamn , Sweden) bought a Starck Eyes PL1261 with prescription lenses:

"The estimated time given for when my glasses would be ready was optimistic. This caused a delivery issue which FedEx informed me could easily be fixed at no cost if Iris Optical would allow the recipient to be able to change delivery address. Other than this minor issue, I am very happy with the glasses and the good service I experienced with Iris Optical both over the telephone and by email."

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 3/5
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Starck Eyes PL1261

sue parker (Surbiton, United Kingdom) bought a Gotti Grace:

"Excellent service: - Really helpful over the phone - Fast order processing and easy payment - Cheaper by approx 17% compared with other stockists in the UK of Gotti frames - Fitted lenses when frames collected (I just wanted new frames to replace broken ones, lenses were still good) - Ensured specs fitted me comfortably and were correct in every aspect - I highly recommend IrisOptical"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Gotti Grace

Macy Leung (London, United Kingdom) had a pair of spectacles reglazed:

"Patient to customers, attentive service, good advice, professional staff. Happy to visit again!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

David Joiner (Hove, United Kingdom) bought a Starck Eyes PL1326 with prescription lenses:

"I was very pleased with my eye test and new glasses. Everything was handled very professionally and promptly."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Starck Eyes PL1326

Andrew Oram (Christchurch, United Kingdom) bought a ProDesign 1708 with prescription lenses:

"Went into the Liverpool street branch, great selection, tried on some new frames and received in the post within a week!! fantastic service!!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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ProDesign 1708

Helen McGuire (London, United Kingdom) bought an Alexis Amor Doc with prescription lenses:

"This was my first eye test, so was feeling a bit apprehensive, the staff were superb with me. Adeele was so nice when doing the testing. It turned into a very pleasing experience in the end."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Alexis Amor Doc

Ilja Longo (Richmond, United Kingdom) bought a Prada VPR 23R with prescription lenses:

"Hi, it was a great pleasure dealing with you guys... Very impressed that the price tag on the frames actually includes the lenses...quick production, courtesy staff, definitely recommending them to others. Ilya from Legend Removals"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Prada VPR 23R

Kim Fischer (Knaphill, United Kingdom) bought a Moscot Lemtosh with prescription lenses:

"I was initially drawn to Iris optical because of stocking Moscot frames. The website impressed me and whilst in Richmond, I popped into the shop to try some frames on and chat about my requirements. I was already getting a good feeling about Iris optical. I booked an eye test and examination online and 2 weeks later, my chosen date and time, I had my eye tested, examined and a chance to discuss my situation with a very experienced optometrist. The optometrist then discussed the lens and multi focal pescriptin to cut variation needed. I was really surprised at the reasonable cost that I was able to get for the lenses, far less than I had been quoted elsewhere. I picked up my glasses a week later and am absolutely delighted with the outcome and the thoroughly pleasant experience that I have had."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Kate Tilbury (London, United Kingdom) had a pair of spectacles reglazed:

"Good value and excellent product"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

William Monk (London, United Kingdom) had a pair of spectacles reglazed:

"great service, great choice of glasses. perfect."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Lucia King (London, United Kingdom) bought a Zerorh+ RH 173 with prescription lenses:

"Thankyou all was fine and very well executed eye test. Happy with the glasses."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

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