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customer reviews

Showing 20 latest of 1689 customer reviews:

Abigail Tear (London, United Kingdom) bought an Oliver Peoples Riley R with prescription lenses:

"The customer service I received from Elliott at the Liverpool St store was really excellent; he was knowledgeable, helpful and my order came in quicker than I expected so that was great!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Oliver Peoples Riley R

Rex Adams (West Sussex, United Kingdom) bought a Moscot Cliptosh:

"Excellent service!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Moscot Cliptosh

George Fetherston-Dilke (London, United Kingdom) bought an Oliver Peoples Larrabee with prescription lenses:

"Friendly staff and an excellent product. The price was signifiantly lower than competitors in the area. I would shop with Iris again."

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 5/5
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Oliver Peoples Larrabee

Kjell Arne Klingen (Oslo, Norway) bought an Alain Mikli A01251 with prescription lenses:

"I have ordered a lot of glasses from Iris Optical, and every pair has been up to high standard when it comes to the product, and the job done. I havent bought a pair of glasses in my hometown for five years cause the stores cant compare on price. I can highly recomend the stores!"

  • Courtesy: 5/5
  • Knowledge: 4/5
  • Efficiency: 5/5
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Alain Mikli A01251

Rudianne Soltis (Richmond, United Kingdom) had a pair of spectacles reglazed:

"Excellent service!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Judith Weddle (Richmond, United Kingdom) bought a ProDesign 1700 with prescription lenses:

"I have bought my last 4 pairs of glasses from Iris as had my husband. It's a personal and relaxed service you don't find in chain stores."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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ProDesign 1700

Emma Cable (London, United Kingdom) had a pair of spectacles reglazed:

"Having never worn glasses before, I found the staff here to be very helpful in introducing me to the new prospect. Other places where I have had eye tests, just seem keen on selling frames. I didn't get that feeling with the guys at Iris Optical. They were just happy to help and advise without the hard sell. I will be extremely happy to go back for all future eye enquiries. In addition to that, they are in a lovely little location.... :)"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

ANNISA JULISON (London, United Kingdom) bought a Tom Ford TF 5313 with prescription lenses:

"Thanks for your help in finding the perfect pair of specs for me."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5313

gareth holden (pewsey, United Kingdom) bought a Persol 3013-V with prescription lenses:

"Great service and super quick delivery, thank you."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Persol 3013-V

Simon Edward Upton (London, United Kingdom) bought a Randolph Engineering Aviator with prescription lenses:

"As always Alexis wonderful service thank you"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Lorraine Williamson (Guildford, United Kingdom) bought a Prada VPR 65Q with prescription lenses:

"I ordered designer glasses that were out of stock with a potential 12 week wait to delivery. To my delight they arrived in less than 3 weeks. My only disappointment is the glasses case that is buckled - but that's down to Prada. No hesitation in recommending Iris Optical."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Prada VPR 65Q

Susan Campbell (London, United Kingdom) had a pair of spectacles reglazed:

"Steve was very helpfull and efficient"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Victoria Latham (Manchester, United Kingdom) bought a Prada VPR 65Q with prescription lenses:

"Efficient fuss free service - there was a small delay waiting for the frames to come into stock but I was notified immediately and glasses arrived when (if not sooner than) expected. Helpful staff answered all of my questions and glasses arrived in perfect condition and 40% cheaper than seen elsewhere. Would very much recommend."

  • Courtesy: Not rated
  • Knowledge: Not rated
  • Efficiency: Not rated
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Prada VPR 65Q

Karen Rooke (Kent, United Kingdom) bought a Tom Ford TF 5147 with prescription lenses:

"I thought everything was brilliant. The man in the shop (sorry don't know his name - the City branch) was so helpful, the glasses are lovely and so much cheaper than the bigger shops. Very impressed. x"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5147

Scott Cameron (Fulham, United Kingdom) bought an IC Berlin Nufenen with prescription lenses:

"Really impressed. Online eye test booking. Good availability. Very courteous eye examiner. Great designer glasses selection. Free lenses. Competitive pricing. And to top it all, ready within under 2 days as promised. You have a repeat customer!!!! Thanks! :-)"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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IC Berlin Nufenen

Babajid Fadojucimi (London, United Kingdom) bought an Oliver Peoples Meier with prescription lenses:

"I bought a pair of Oliver Peoples Meier glasses from these guys, and the service was excellent. Elliot was brilliant, the prices were reasonable and I received my glasses within the time frame quoted. I'll definitely be recommending Iris Optical to friends and family."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Oliver Peoples Meier

Russell Farr-Jones (London, United Kingdom) had a pair of spectacles reglazed:

"Excellent service, and great value for money."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

David Doyle (Ashford, United Kingdom) bought a Ray-Ban RB 5277 with prescription lenses:

"really good service, quick turnaround and great value."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Ray-Ban RB 5277

Kirsty McMullen (Cambridge, United Kingdom) bought an Alexis Amor Alby with prescription lenses:

"As always great service at Iris. I travel from Cambridge to Richmond so that I can get my glasses and sunglasses here as I love the glasses and service so much. Alexis is always really helpful and gives you great advice when choosing a pair of glasses! Will be back soon for some new sunglasses!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Michael Bokelmann (London, United Kingdom) bought a Mykita Charly with prescription lenses:

"excellent service. very happy . took only two weeks to do complicated lenses and order frame from Germany. Very good price. excellent service in City store (Liverpool Street) by Elliot. I am very happy with your services and will definitely recommend you to other people."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Mykita Charly

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