customer reviews
20 newest of 472 customer reviews:
Peter Hylton (Earlsfield, United Kingdom) bought a Prada VPS 05A with prescription lenses and wrote on 17/03/2010: "Thank you very much. What a great range and a fab service. I ordered a fairly obscure pair of Prada specs but they turned up exactly when you said they would and feel great. Lucky me."
Paul Gardner (Croydon, United Kingdom) had a pair of spectacles reglazed and wrote on 16/03/2010: "Having watched the film A Single Man by Tom Ford, I remembered that I had to look at new lenses and glasses. I googled 'Tom Ford frames' one lunchtime from my office notebook and came across Iris Optical, having booked an eye test immediately at Specsavers, I visited Iris Optical close to Spitalfields Market the same day after work and was surprised at just how simple and cost effective Iris Optical have made choosing new lenses and frames. Luke was super-friendly and made it so simple - whether to have new lenses for exsisting frames, or whether to opt for my Tom Ford frames, offering practical advice. The cost was excellent - I really do wish that other Optical stores could follow with the same Iris approach. Overall, my experience has been overwhelmingly fantastic. Thanks for making every thing so easy and for not charging me a fortune!"
Jackie Leggett (London, United Kingdom) bought a Tom Ford TF 5038 with prescription lenses and wrote on 16/03/2010: "I had a great experience with Iris Optical! The service was very quick and friendly and it was extremely easy to track my glasses online. The price is right and the Spitalfields store is open until 7:00 p.m.! I will definitely go there again."
Sacha Patel (Podington, United Kingdom) had a pair of spectacles reglazed and wrote on 15/03/2010: "I took my existing frames for a reglaze. The experience was a pleasure from beginning to end. Really helpful and knowledgeable staff, good prices, and fast turnover. 10 out of 10."
Steve Tyner (Herts, United Kingdom) had a pair of spectacles reglazed and wrote on 15/03/2010: "Very pleased. The reglaze cost 50% of what my local optician was going to charge. The service was within the week as well whcih was impressive. It could have been even quicker if the City store would have sent the frames on the same day (I dont think they were sent until a couple of days after I dropped them in)."
Kate West (Greenhith, United Kingdom) bought a Tom Ford TF 5122 with prescription lenses and wrote on 15/03/2010: "Very helpful and speedy service."
Aapo Rekiaro (New Maldon, United Kingdom) bought a Mykita Karsten with prescription lenses and wrote on 15/03/2010: "Service level very good, sales person helpful and didn't offer his opinions too strongly. Only disappointment was that the production of the frames (and in the colour) I initially wanted had been discontinued - and I had been in the shop some six months earlier and decided that whenever I had a new prescription, I would go for those! Overall selection of frames in the shop is decent, but in the end only a couple were to my liking. Feeling happy with my new specs."
Cyrus Abbasian (London, United Kingdom) bought a Tom Ford TF 5086 with prescription lenses and wrote on 13/03/2010: "Overall good choice and service with lowest internet prices. Will definitely get my future spectacles from here."
Henry Harris (London, United Kingdom) bought a Hugo Boss 0173 with prescription lenses and wrote on 12/03/2010: "great selection, speed and service - thanks to all involved!"
Matthew Leeks (Ipswich, United Kingdom) bought a Ray-Ban RB 5184 with prescription lenses and wrote on 10/03/2010: "I found Iris optical and their staff to be extremely professional and helpful, i started out a bit dubious as it was my first internet order for spectacles but i needn't have worried. I would have no problem recommending Iris to anyone after a good pair of specs from anywhere! Matthew, Ipswich"
Chris Easteal (Colchester, United Kingdom) bought a Gotti Leon with prescription lenses and wrote on 09/03/2010: "Excellent service from the City branch as usual. Fast, efficient, good value. A pleasant shopping experience. Well done."
Jo Bannister (London, United Kingdom) bought a Gotti Chimes with prescription lenses and wrote on 08/03/2010: "Everything was great - thanks!"
Bill Roberts (Teddington, United Kingdom) bought a Tom Ford TF 5083 with prescription lenses and wrote on 08/03/2010: "Considerably cheaper than David Clulow and a more interesting range of frames. No upsell pressure to buy add-on services (coated lenses, insurance etc). Only negative was delivery time (3 weeks) but the online updating service was useful in letting me know where the order had gotten to."
Roger McKinlay (Leatherhead, United Kingdom) bought a Ray-Ban RB 5184 with prescription lenses and wrote on 07/03/2010: "My third pair of glasses from Iris Optical. The range, service and value for money better than ever."
Helga Van Den Broek (London, United Kingdom) bought a Mykita Barney with prescription lenses and wrote on 05/03/2010: "Hello, Thank you I love the glasses, found the sales service to be honest and helpful! I paid for the glasses and sent the prescription by email on a tuesday, called on Friday to find out that the order for lenses had not be placed. I was very disappointed at the over sight, as this delayed the turnaround time, and I was desperate to replace the glasses I have been wearing (broken). I hope this does not happen regularly as it makes it difficult to recommend you to others. Kind regards Helga"
David Nguyen (London, United Kingdom) bought an Oakley Rx Transistor with prescription lenses and wrote on 04/03/2010: "I was really impressed by the service. You could probably get cheaper glasses somewhere else, but I think the expertise of the staff is worth every penny."
Liz Caine (London, United Kingdom) bought a Tom Ford TF 5084 with prescription lenses and wrote on 04/03/2010: "I am really pleased with the service I received from Iris. The staff in the London City branch were very helpful and ordered some frames from another store for me to try on. They have a much more fashionable selection of frames than the usual high street opticians. They are also considerably cheaper. I will never use a high street optican again!"
Johannes Mol (Valby, Denmark) bought a Gucci GG 1910 with prescription lenses and wrote on 03/03/2010: "Quick service, really cheap spectacles, less than half price compared to Denmark! No response on my e-mails though, but a friendly and helpfull voice on the phone:). Brgds Johannes, Copenhagen"
Martin Betts (Surrey, United Kingdom) bought a Mykita Devon with prescription lenses and wrote on 02/03/2010: "My glasses purchase went very smoothly thank you"
Miles Donovan (London, United Kingdom) had a pair of spectacles reglazed and wrote on 02/03/2010: "Excellent, very happy, will be back soon"