call us on +44 20 7407 7951 or visit one of our stores

customer reviews

Showing 20 latest of 1851 customer reviews:

Surena Primus (huddersfield, United Kingdom) bought a Ray-Ban RB 5298 with prescription lenses:

"I recently purchased the Ray Ban 5298. They're fab, and the service I received was fantastic! I've bought from Iris Optical before, so I knew what to expect. I'll continue to recommend them as long as I wear glasses!"

  • Courtesy: Not rated
  • Knowledge: Not rated
  • Efficiency: Not rated
X

Click on image to view the Ray-Ban RB 5298 page, or click here to view all Ray-Ban glasses.

Ray-Ban RB 5298

Neetul Shah (Osterley, United Kingdom) bought a Starck Eyes SH1261 with prescription lenses:

"Great service by Alexis at the Rchmond branch. His advice helped me to narrow down by choice of frames. Thanks again"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
X

Click on image to view the Starck Eyes SH1261 page, or click here to view all Starck Eyes glasses.

Starck Eyes SH1261

Gay Sweet (Hampton, United Kingdom) bought a Tom Ford TF 5379 with prescription lenses:

"Always a fantastic experience in iris opticle in Richmond. Alexis offers a great service and he's cheaper than the high street competition. Highly recommended!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
X

Click on image to view the Tom Ford TF 5379 page, or click here to view all Tom Ford glasses.

Tom Ford TF 5379

Leslie Redwood (London, United Kingdom) bought a Tom Ford TF 5040 with prescription lenses:

"Hi, Just want to say it was a pleasure returning to Iris Liverpool Street, to purchase a second pair of Tom Ford's. Elliott is my go-to guy for frames, I still have my eye on a third pair."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
X

Click on image to view the Tom Ford TF 5040 page, or click here to view all Tom Ford glasses.

Tom Ford TF 5040

Sarah Johnson (Ealing, United Kingdom) bought an Oliver Peoples Follies with prescription lenses:

"I cannot fault the service I received at the Richmond store, first class!! The purchase of my first pair of glasses was made as easy and stress free as possible, there was no sales pressure and lots of helpful advice on which glasses to choose and to top it all off, very reasonably priced!! I'm now spreading the message to anyone I know who wears glasses. Well done team Iris."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
X

Click on image to view the Oliver Peoples Follies page, or click here to view all Oliver Peoples glasses.

Oliver Peoples Follies

Chris Allen (Swansea, United Kingdom) bought a Moscot Spirit Frankie:

"All dealing with Iris Optical staff, from phone conversation to have frames put to one side prior to visiting store and selecting frames in store were made easy by friendly and knowledgeable staff."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
X

Click on image to view the Moscot Spirit Frankie page, or click here to view all Moscot glasses.

Moscot Spirit Frankie

SUSAN STOJILJKOVIC (London, United Kingdom) bought a Ray-Ban RB 5154 with prescription lenses:

"Always a pleasure shopping at the Tower Bridge store, no sales pressure, just friendly helpful staff ready to help when you need it. Always recommend Iris Optical to friends, and I always come back when I need a new frame or just fancy a change, faultless service."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
X

Click on image to view the Ray-Ban RB 5154 page, or click here to view all Ray-Ban glasses.

Ray-Ban RB 5154

Jacek Grunt (Orpington, United Kingdom) bought a Ray-Ban RB 3025 with prescription lenses:

"Great product, great service."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
X

Click on image to view the Ray-Ban RB 3025 page, or click here to view all Ray-Ban glasses.

Ray-Ban RB 3025

Frank Smalley (Shoeburyness, United Kingdom) had a pair of spectacles reglazed:

"Great service, as always. Couldn't ask for more - would highly recommend."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Roland Lee (LONDON, United Kingdom) bought a ProDesign 7625 with prescription lenses:

"Very good service."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
X

Click on image to view the ProDesign 7625 page, or click here to view all ProDesign glasses.

ProDesign 7625

Ashley Cooke (Chelmsford, United Kingdom) had a pair of spectacles reglazed:

"Excellent job, well done!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Marcus Lindberg (London, United Kingdom) bought a Tom Ford TF 5196 with prescription lenses:

"I went to Iris Optical because of the many good reviews and they certainly didn't disappoint! Everything from the initial eye-test to picking frames and getting it delivered quickly was great. Will be back again soon for a 2nd pair!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
X

Click on image to view the Tom Ford TF 5196 page, or click here to view all Tom Ford glasses.

Tom Ford TF 5196

Barny Harrison (Church Lane, United Kingdom) had a pair of spectacles reglazed:

"I keep coming back !"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5

Thanos Moros (London, United Kingdom) had a pair of spectacles reglazed:

"Excellent service and the guy in the Richmond branch was most helpful and friendly"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5

Denise Logan (Kew, United Kingdom) had a pair of spectacles reglazed:

"Just a great experience as always"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Jon Sills (London, United Kingdom) had a pair of spectacles reglazed:

"Great service"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Alexander Roberton (London, United Kingdom) had a pair of spectacles reglazed:

"the whole process of getting new glasses was fast, efficient and less expensive than my local optician, i will definitely use them again"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Tom Goodwin (Manchester, United Kingdom) bought a Garrett Leight California Optical Milwood with prescription lenses:

"I was a bit worried about ordering glasses online but Iris Optical provided a great service! Friendly, helpful and professional. I wouldn't hesitate to use them again!!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Nick Bromley (The Hope Valley, United Kingdom) had a pair of spectacles reglazed:

"I have used your service twice, not only have I made a good 30%+ saving, I've found your staff friendly, knowledgeable, and the translation very straightforward. Only negative is you could better serve from a Central London location."

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 5/5

We've been thinking about a West End store for a while now but the higher rent is always a concern!

Alison Fuller (Woking, United Kingdom) bought a Delancy 57 with prescription lenses:

"Overall the service was good and the staff were very helpful. However, my glasses had to be returned as the prescription element was not in the lens."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5

Next 20 reviews...