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customer reviews

Showing 20 latest of 1990 customer reviews:

Susie Bell (Helston, United Kingdom) had a pair of spectacles reglazed:

"I have used Iris Optical for new or reglazed spectacles several times now and every time they have produced great and speedy service and great products at very competitive prices. I will definitely be using them again!"

  • Courtesy: 5/5
  • Knowledge: 4/5
  • Efficiency: 5/5

William Light (London, United Kingdom) bought an Oliver Peoples Larrabee with prescription lenses:

"I would never go anywhere else for my anything optics related!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Oliver Peoples Larrabee

Mark Aubrey (London, United Kingdom) bought an Alexis Amor Quinn with prescription lenses:

"Truly exceptional service. The staff are very experienced, will not push you into sales and are genuinely helpful"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Alexis Amor Quinn

Julie Rozanski (Ashford, United Kingdom) had a pair of spectacles reglazed:

"Fast, efficient, courteous and friendly service on every visit to the Richmond store over several years. I highly recommend them."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Laura Hansford (London, United Kingdom) bought a Prada VPR 24S with prescription lenses:

"Very friendly service and glasses were ready in no time at all - would recommend to anyone!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Prada VPR 24S

Edward Hill (Teddington, United Kingdom) bought an Oliver Peoples Riley R with prescription lenses:

"Great glasses, service and turnaround. Wouldn't go anywhere else."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Oliver Peoples Riley R

Morris Larsen (Twickenham, United Kingdom) bought a Ray-Ban RB 8412 with prescription lenses:

"Great service at competitive prices."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Ray-Ban RB 8412

Peter Molyneux (London, United Kingdom) had a pair of spectacles reglazed:

"This is a really good service."

  • Courtesy: 4/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Deborah Scully (Virginia Water, United Kingdom) bought a Tiffany 2122 with prescription lenses:

"Excellent service once again"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Hannah Hutcheson (Camberley, United Kingdom) bought a Chanel 3281 with prescription lenses:

"Lovely little shop with a great selection of glasses. I took my 4 year old daughter with me who wanted to touch everything! Alexis was fab with her even putting on a Peppa episode to keep her entertained! This made the whole experience very easy. I would highly recommend."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Kerry Foster (St Johns Wood, United Kingdom) had a pair of spectacles reglazed:

"Super speedy service, quality lenses, what more could i ask for!!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Ricky Liddiment (Norwich, United Kingdom) bought a Moscot Spiel with Clip-On with prescription lenses:

"I have been using Iris for over a year now and have during that time purchased two pairs of Moscot optical frames, inclusive of lenses. I only have high praises for the team accross all of their London Branches. Especially Stephen, he's a true gent and nothing was too much trouble. Since moving to Dubai, it can be very difficult to source the brands you may take for granted living in the UK, especially if they are not "main stream". I called Iris to see what they could do, and I'm glad I did. Within a week, with no hassle, my glasses were with me in Dubai. Iris are an absolute pleasure to deal with, great service and always happy to help. I doubt I'll use anywhere else. Thanks again, Rick"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Barry Brooks (London, United Kingdom) had a pair of spectacles reglazed:

"Remember when the customer was king, not simply an opportunity add turnover - where ignorance is met with explanation and needs are satisfied rather than exploited? Well, there still is an Optician haven, It's hiding down King Street, a Richmond lane. Take yourself there and see ... after all, isn't that what glasses are all about."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Kesh Kularatne (London, United Kingdom) bought a N 7003 with prescription lenses:

"Great customer service!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Jonathon Broscombe (Reigate, United Kingdom) bought a Ray-Ban RB 7063 with prescription lenses:

"Very good."

  • Courtesy: 5/5
  • Knowledge: 4/5
  • Efficiency: 4/5
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Ray-Ban RB 7063

Julian Cowie (lutterworth, United Kingdom) bought a Ray-Ban RB 5228 with prescription lenses:

"I looked at a number of opticians around London but chose to buy my new glasses from Iris Optical due to the very positive comments online. I wasn't disappointed, the service was friendly and helpful, the range of frames as good as I had found anywhere but at much more competitive prices. I would definitely recommend and will use again myself."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5
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Ray-Ban RB 5228

Matthew Lockwood (East Sheen, United Kingdom) had a pair of spectacles reglazed:

"We "love" Iris, Alexis is one of the most knowledgeable in operators in the optical industry and he always delivers, wonderful service with amazingly hard to find designs and always goes the extra mile..."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Rod Martin (Kingston, United Kingdom) bought a Starck Eyes SH1043 with prescription lenses:

"Good Glasses,Good Advise,very Happy!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Starck Eyes SH1043

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