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customer reviews

Showing 20 latest of 1607 customer reviews:

Donald Mackin (Bucks, United Kingdom) bought a LINDBERG Spirit 2140 with prescription lenses:

"good service ,good price , seems a winning formula to me . very pleased and Elliot was excellent."

  • Courtesy: 5/5
  • Knowledge: Not rated
  • Efficiency: 4/5

Roger Fitzpatrick (Southport, United Kingdom) bought a Moscot Originals Lemtosh:

"Excellent choice .The only place I could find that had the glasses in stock and the size I wanted. Staff were helpful and delivery was prompt. A trust worthy opticians."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Moscot Originals Lemtosh

Matthew Daines (Richmond Hill, United Kingdom) bought an Alexis Amor Kit with prescription lenses:

"An excellent and carefully edited selection of frames offering something a little different than the usual high street stores."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Alexis Amor Kit page, or click here to view all Alexis Amor glasses.

Alexis Amor Kit

Susan Shaw (Etchingham, United Kingdom) had a pair of spectacles reglazed:

"Came back after trying a well known high street optician, so glad I did. Terrific service."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

kay aspey (Salford, United Kingdom) bought a Prada VPR 10F with prescription lenses:

"Just received my glasses and I love them! Can't believe they arrived in 3 days, especially considering they were ordered from Italy! Very straightforward ordering process and the people on the phone line are also very helpful! Definitely will be using this company for my next pair of glasses. Highly recommend!"

  • Courtesy: Not rated
  • Knowledge: Not rated
  • Efficiency: Not rated
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Click on image to view the Prada VPR 10F page, or click here to view all Prada glasses.

Prada VPR 10F

Karl Reynolds (Edenbridge, United Kingdom) bought a Ray-Ban RB 5228 with prescription lenses:

"Good selection of glasses, great prices - no complaints at all. Perfect."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Ray-Ban RB 5228 page, or click here to view all Ray-Ban glasses.

Ray-Ban RB 5228

Thomas Antalffy (Richmond, United Kingdom) had a pair of spectacles reglazed:

"Knowledgeable staff, great frames and good prices. What more can you ask for?"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Hilary Ruddlesden (Richmond, United Kingdom) bought a Ray-Ban RB 5283 with prescription lenses:

"I've just bought my 3rd pair of "the works" specs (latest version of varifocal, transition, scratch proof etc) from Iris in Richmond. I'm delighted, all over again! Having done extensive research and comparative shopped on each specs purchase, I found exactly the style I was after, with the added benefit of great personal service. For my choice of frames and lenses, the price was a lot cheaper than vision express."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Ray-Ban RB 5283 page, or click here to view all Ray-Ban glasses.

Ray-Ban RB 5283

Kakra Ewusi-Aikins (Catford, United Kingdom) bought an Anglo American Optical Fargo with prescription lenses:

"Excellent service, I just received my third pair of glasses!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Anglo American Optical Fargo page, or click here to view all Anglo American Optical glasses.

Anglo American Optical Fargo

Loris Vezzu (Sutton, United Kingdom) had a pair of spectacles reglazed:

"I have recommended IRIS to all my friends and colleagues. The service is first class and the range of frames is the best I've found!!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Melissa Wright (Kew, United Kingdom) bought a Barton Perreira Little Darlin with prescription lenses:

"The service at iris is extremely good, the staff are knowledgeable and friendly and they make the whole experience of choosing the right glasses pleasurable. the selection of glasses is a cut above , the styles and quality are so much better than the regular high st stores."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Barton Perreira Little Darlin page, or click here to view all Barton Perreira glasses.

Barton Perreira Little Darlin

Rebecca Dunne (London, United Kingdom) bought a Ray-Ban RB 5277 with prescription lenses:

"Service was incredible and the turnaround time was amazing! Very impressive. I do have concerns with the lenses - they cloud up and get marks on them really easily which take ages for me to clean off. I did come down the other day and speak to someone."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Try cleaning your lenses with any vinegar-based glass cleaner from the supermarket (which helps remove grease) and drying them with a piece of kitchen roll. Cleaning them 'dry' using a cloth alone just smudges and moves around the grease, and can result in scratches once the cloth has picked up dirt. I'd use the lens cloth we supplied for emergencies only - it's always best to clean them 'wet' if possible.

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Click on image to view the Ray-Ban RB 5277 page, or click here to view all Ray-Ban glasses.

Ray-Ban RB 5277

Martin Houghton (EDLESBOROUGH, United Kingdom) had a pair of spectacles reglazed:

"I found the staff at your Butlers Wharf very courteous and helpful. They dealt with my requirements and order in a very efficient manner. I am really pleased with the service you offer. As a result it is highly likely my wife will be visiting soon and placing an order for some glasses."

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 5/5

Alice Hood (London, United Kingdom) bought a ProDesign 6912 with prescription lenses:

"Quick service, good value and great frames that I haven't seen elsewhere. Highly recommended."

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 5/5
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Click on image to view the ProDesign 6912 page, or click here to view all ProDesign glasses.

ProDesign 6912

Devan Dixon-Hall (London, United Kingdom) bought an Alain Mikli AL1127 with prescription lenses:

"Iris optical provide an amazing customer service. They are friendly and very knowledgeable about their products along with identifying what frames would be suitable according to your face shape. Lastly, they are very swift in providing you with your order. All in all a very good service that i'm due to visit again soon."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Alain Mikli AL1127 page, or click here to view all Alain Mikli glasses.

Alain Mikli AL1127

Nikolai Klesse (London, United Kingdom) bought a ProDesign 1708 with prescription lenses:

"Great value and pleased with the selection on offer. Efficiency on the low side as was given completion dates which were not met due to frames suppliers, which is fine. No problem. However was not told that the week after the store was going to be closed. Being a small business unexpected events occur which put a drain on staff resources, but no point having the online "my account" if information is not passed on via this. Would have happily collected the frames from your other stores if given the choice. Also, no message on the answer phone to say shop was closed, left a voicemail but call was not returned (as the shop was closed). Having to wait 2 weeks seems a bit excessive. In saying that will come again."

  • Courtesy: 5/5
  • Knowledge: 4/5
  • Efficiency: 2/5

Valid point about the store closure not being posted on the My Account page, sorry about that: we've rectified this so that once you've logged in via the My Account page, any store notes (such as store closures or Bank Holiday opening hours) are now displayed at the top of the page as well as on the 'stores' page.

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Click on image to view the ProDesign 1708 page, or click here to view all ProDesign glasses.

ProDesign 1708

Laith Alkasab (London, United Kingdom) bought a Garrett Leight California Optical Wilson with prescription lenses:

"Love the glasses. The shop is so unique in its selection of glasses. I can always find something I love"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Garrett Leight California Optical Wilson page, or click here to view all Garrett Leight California Optical glasses.

Garrett Leight California Optical Wilson

Jane Wells (Belfast, United Kingdom) bought a Prada VPR 15P with prescription lenses:

"an excellent and honest service as always"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Prada VPR 15P page, or click here to view all Prada glasses.

Prada VPR 15P

Mark Creer (Twickenham, United Kingdom) had a pair of spectacles reglazed:

"Great service - had some new frames bought elsewhere glazed - will go back to Iris again and most likely buy their frames."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

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