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customer reviews

Showing 20 latest of 1585 customer reviews:

Gail Walker (Gillingham, United Kingdom) bought a Delancy 48 with prescription lenses:

"Buying my glasses from Iris Optical Tower Bridge was easy - the staff were very helpful and polite. I was given help in choosing the style of frames but with no pressure to buy expensive ones (which has happened with other opticians). I was able to keep up to date with my order via the website and also able to collect my glasses during my lunch hour. All in all, a good experience!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

David Dee (Dagenham, United Kingdom) bought a Tom Ford TF 5013 with prescription lenses:

"Iris Optical were great from start to finish. Very helpful staff, great prices and quick turn around time once order was placed. I will definately be back for spectacles in the future. Thanks very much!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5013

Claudette Lucas-Gill (London, United Kingdom) bought a Persol 3012-V with prescription lenses:

"Excellent. Arrived ahead of time didn't have to wait . Good knowledge and advice"

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 5/5
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Persol 3012-V

Richard Parrott (Telford, United Kingdom) bought a Moscot Originals Miltzen:

"Very easy company to do business with"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Moscot Originals Miltzen

Melanie Mammone (Shrewsbury, United Kingdom) bought a Moscot Originals Lemtosh:

"Great service. Great quality goods, which arrived exactly when I was told they would. One happy shopper. Thank you."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5
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Moscot Originals Lemtosh

MICHAEL HAMPSON (LONDON, United Kingdom) had a pair of spectacles reglazed:

"Dealt with Steve at the Maguire St. Location, and would highly recommend him to anyone looking to purchase glasses. This guys know his Company and the Company has a great selection of product. The service was fantastic and delivered 3 days earlier than promised. This was all in all a very good experience. Cheers Miami Michael"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Katherine Kempster (Peckham, United Kingdom) bought a Prada VPR 05P with prescription lenses:

"I was very pleased with the service I received at Iris City. I was able to choose my glasses in good time and I received honest opinions about what suited me. The turnaround was what amazed me the most, 2 days later I had my new specs and with my new prescription. I would recommend to others."

  • Courtesy: 5/5
  • Knowledge: 4/5
  • Efficiency: 5/5
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Prada VPR 05P

Tom Howe (Walton on Thames, United Kingdom) bought a Ray-Ban RB 5279 with prescription lenses:

"In short fantastic. I buy all my specs and sunglasses from here and have built up quite a collection over the years. Apart from the friendly service, the clear pricing and delivery options, I trust Alexis' option implicitly. He's always been spot on when advising on what does and doesn't work with the shape of my face and never steers you to one particular brand."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Ray-Ban RB 5279

Yanxi Chen (Egham, United Kingdom) bought a Chanel 3219 with prescription lenses:

"The frame is very nice! And the price is also reasonable. I will recommend it to my friends ~"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Chanel 3219

Mark Nogal (islington, United Kingdom) bought an IC Berlin Arthur with prescription lenses:

"I have my new glasses on and have since I picked them up. They are from ICBerlin and great. The team was good as I ordered and picked up so I am very happy."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5
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IC Berlin Arthur

Paul Johnstone (Richmond, United Kingdom) bought a Tom Ford TF 5013 with prescription lenses:

"Don't bother with the high St optical stores, don't always assume that places such as Spec Savers, Vision (non) Express, Boots etc are cheaper. Go in and use the expertise and knowledge of Alexis. My recent order was ready to collect within 24 hours! . Efficient, good communication, reliable, friendly and consistent."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Tom Ford TF 5013 page, or click here to view all Tom Ford glasses.

Tom Ford TF 5013

Caroline Kralowetz (Vienna, Austria) bought a Tod's TO 5085 with prescription lenses:

"Dear Iris Optical Team, thank you for my spectacles. I really love them :) It took a while until they arrived but in the end everything was fine :)"

  • Courtesy: Not rated
  • Knowledge: Not rated
  • Efficiency: Not rated
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Tod's TO 5085

Lauren Quinlan (Feltham, United Kingdom) bought a Chanel 3281 with prescription lenses:

"My friends recommended Iris Richmond as I wanted new frames with my new prescription after 6+ years with the same frame. Alexis was very helpful and friendly proving why my friends chose this shop! The frames were very reasonable in price with the lenses and extras included, he didn't try to get me to purchase extra thin lenses like other high street stores would which shows how genuine Iris are. My glasses were ready within 3 working days and he kept me informed throughout the process. I will definitely be returning. Thank you!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Chanel 3281 page, or click here to view all Chanel glasses.

Chanel 3281

Jeffrey Boult (Hurst, United Kingdom) bought a Ray-Ban RB 5121 with prescription lenses:

"Friendly, knowledgeable and efficient, with an interesting range of frames."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Ray-Ban RB 5121

Csilla Szigetvari (Mitcham, United Kingdom) had a pair of spectacles reglazed:

"Great customer service, very quick delivery, staff very pleasant and helpful. Highly recommended!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Geoffrey Hay (Pembroke, United Kingdom) bought an Anglo American Optical MOD 426 with prescription lenses:

"Excellent service, very pleased with my glasses"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Anglo American Optical MOD 426

Deepak Parmar (London, United Kingdom) had a pair of spectacles reglazed:

"Excellent service from the guys at Iris Optical! So glad I waited to have prescription lenses put into my Moscot sunglasses, as the first 2 places were charging twice as much and one even gave me a waiver to sign to say that there's a 50% chance they could break my frames! Will definitely use their services again."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Chloe Ennals (Rayleigh, United Kingdom) bought a Ray-Ban RB 5228 with prescription lenses:

"Thanks for your help! I love my glasses! The prices were definately cheaper then the big named brand stores and the quality is just as good! Definately a happy customer!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Ray-Ban RB 5228 page, or click here to view all Ray-Ban glasses.

Ray-Ban RB 5228

Claudia Kuss-Tenzer (LONDON, United Kingdom) had a pair of spectacles reglazed:

"This was my fourth pair of glasses from Iris and as always the service was superb - friendly, competent and efficient at a great price. In particular, Elliott took great care fitting the frame perfectly and making sure my new glasses meet the needs of my complex prescription as well as my aesthetic expectations. Thank you! :-)"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5

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