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customer reviews

Showing 20 latest of 1577 customer reviews:

Tom Howe (Walton on Thames, United Kingdom) bought a Ray-Ban RB 5279 with prescription lenses:

"In short fantastic. I buy all my specs and sunglasses from here and have built up quite a collection over the years. Apart from the friendly service, the clear pricing and delivery options, I trust Alexis' option implicitly. He's always been spot on when advising on what does and doesn't work with the shape of my face and never steers you to one particular brand."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Ray-Ban RB 5279

Yanxi Chen (Egham, United Kingdom) bought a Chanel 3219 with prescription lenses:

"The frame is very nice! And the price is also reasonable. I will recommend it to my friends ~"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Chanel 3219

Mark Nogal (islington, United Kingdom) bought an IC Berlin Arthur with prescription lenses:

"I have my new glasses on and have since I picked them up. They are from ICBerlin and great. The team was good as I ordered and picked up so I am very happy."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5
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IC Berlin Arthur

Paul Johnstone (Richmond, United Kingdom) bought a Tom Ford TF 5013 with prescription lenses:

"Don't bother with the high St optical stores, don't always assume that places such as Spec Savers, Vision (non) Express, Boots etc are cheaper. Go in and use the expertise and knowledge of Alexis. My recent order was ready to collect within 24 hours! . Efficient, good communication, reliable, friendly and consistent."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5013

Caroline Kralowetz (Vienna, Austria) bought a Tod's TO 5085 with prescription lenses:

"Dear Iris Optical Team, thank you for my spectacles. I really love them :) It took a while until they arrived but in the end everything was fine :)"

  • Courtesy: Not rated
  • Knowledge: Not rated
  • Efficiency: Not rated
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Tod's TO 5085

Lauren Quinlan (Feltham, United Kingdom) bought a Chanel 3281 with prescription lenses:

"My friends recommended Iris Richmond as I wanted new frames with my new prescription after 6+ years with the same frame. Alexis was very helpful and friendly proving why my friends chose this shop! The frames were very reasonable in price with the lenses and extras included, he didn't try to get me to purchase extra thin lenses like other high street stores would which shows how genuine Iris are. My glasses were ready within 3 working days and he kept me informed throughout the process. I will definitely be returning. Thank you!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Chanel 3281

Jeffrey Boult (Hurst, United Kingdom) bought a Ray-Ban RB 5121 with prescription lenses:

"Friendly, knowledgeable and efficient, with an interesting range of frames."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Ray-Ban RB 5121

Csilla Szigetvari (Mitcham, United Kingdom) had a pair of spectacles reglazed:

"Great customer service, very quick delivery, staff very pleasant and helpful. Highly recommended!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Geoffrey Hay (Pembroke, United Kingdom) bought an Anglo American Optical MOD 426 with prescription lenses:

"Excellent service, very pleased with my glasses"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Anglo American Optical MOD 426

Deepak Parmar (London, United Kingdom) had a pair of spectacles reglazed:

"Excellent service from the guys at Iris Optical! So glad I waited to have prescription lenses put into my Moscot sunglasses, as the first 2 places were charging twice as much and one even gave me a waiver to sign to say that there's a 50% chance they could break my frames! Will definitely use their services again."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Chloe Ennals (Rayleigh, United Kingdom) bought a Ray-Ban RB 5228 with prescription lenses:

"Thanks for your help! I love my glasses! The prices were definately cheaper then the big named brand stores and the quality is just as good! Definately a happy customer!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Ray-Ban RB 5228

Claudia Kuss-Tenzer (LONDON, United Kingdom) had a pair of spectacles reglazed:

"This was my fourth pair of glasses from Iris and as always the service was superb - friendly, competent and efficient at a great price. In particular, Elliott took great care fitting the frame perfectly and making sure my new glasses meet the needs of my complex prescription as well as my aesthetic expectations. Thank you! :-)"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5

David Scully (Virginia Water, United Kingdom) bought a Garrett Leight California Optical Brooks with prescription lenses:

"Wonderful Service ! I am absolutely delighted with the Garrett Leight Frames and Varifocals that you helped me choose. many thanks again."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Garrett Leight California Optical Brooks

Gioconda Beekman (Rotherhithe, United Kingdom) bought a Marc Jacobs MJ 332 with prescription lenses:

"Great service, friendly and helpful."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Kristin Lauhn-Jensen (London, United Kingdom) had a pair of spectacles reglazed:

"Very pleased with my visit to the optician for an eye test. Have had terrible experiences in the past with other opticians, from a customer service point of view, so was really pleased with the optician at your Shad Thames branch who was friendly, helpful, and happily answered my questions. Have recommended him to others. Service by other staff when ordering my new presciption was good as well, though there was a slight mix-up at the end (I had initially specified that I wanted no-glaze coating on my lenses, but when my order confirmation was emailed to me, it included lenses with the coating. However I was still overall happy with my visit and would definitely (already have) recommend your optician and shop to others, and return myself."

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 3/5

Lee Rimmer (Yateley, United Kingdom) bought a Ray-Ban RB 5184 with prescription lenses:

"Brilliant service at Richmond. Alexis gave great advice and I am delighted with my glasses. Have been using Iris Optical for years and they are always brilliant."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Ray-Ban RB 5184 page, or click here to view all Ray-Ban glasses.

Ray-Ban RB 5184

Julian White (London, United Kingdom) had a pair of spectacles reglazed:

"As always excellent service and products. Fast efficient and friendly."

  • Courtesy: 5/5
  • Knowledge: 4/5
  • Efficiency: 5/5

Carol Gayle (London, United Kingdom) bought an Alain Mikli A0412 with prescription lenses:

"Love the glasses.... The service was very good.... Little expensive.. But the quality is out of this world.. Buy from them all the time now"

  • Courtesy: 4/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Alain Mikli A0412

May Elkomy (London, United Kingdom) bought a Prada VPR 15P with prescription lenses:

"Efficient service and a good range of specs that are cheaper than anywhere else I can find on the high street!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Prada VPR 15P

Jennifer Emptage (Brentwood, United Kingdom) bought a Prada VPR 16M with prescription lenses:

"My boyfriend recommended Iris Optical to me and I couldn't have been happier with the range in store, the helpful staff and the speed in which my order was ready. I loved the simple store layout and simple labelling of prices - made it so easy! Thanks!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Prada VPR 16M page, or click here to view all Prada glasses.

Prada VPR 16M

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