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customer reviews

Showing 20 latest of 1593 customer reviews:

Alice Hood (London, United Kingdom) bought a ProDesign 6912 with prescription lenses:

"Quick service, good value and great frames that I haven't seen elsewhere. Highly recommended."

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 5/5
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ProDesign 6912

Devan Dixon-Hall (London, United Kingdom) bought an Alain Mikli AL1127 with prescription lenses:

"Iris optical provide an amazing customer service. They are friendly and very knowledgeable about their products along with identifying what frames would be suitable according to your face shape. Lastly, they are very swift in providing you with your order. All in all a very good service that i'm due to visit again soon."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Alain Mikli AL1127

Nikolai Klesse (London, United Kingdom) bought a ProDesign 1708 with prescription lenses:

"Great value and pleased with the selection on offer. Efficiency on the low side as was given completion dates which were not met due to frames suppliers, which is fine. No problem. However was not told that the week after the store was going to be closed. Being a small business unexpected events occur which put a drain on staff resources, but no point having the online "my account" if information is not passed on via this. Would have happily collected the frames from your other stores if given the choice. Also, no message on the answer phone to say shop was closed, left a voicemail but call was not returned (as the shop was closed). Having to wait 2 weeks seems a bit excessive. In saying that will come again."

  • Courtesy: 5/5
  • Knowledge: 4/5
  • Efficiency: 2/5

Valid point about the store closure not being posted on the My Account page, sorry about that: we've rectified this so that once you've logged in via the My Account page, any store notes (such as store closures or Bank Holiday opening hours) are now displayed at the top of the page as well as on the 'stores' page.

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ProDesign 1708

Laith Alkasab (London, United Kingdom) bought a Garrett Leight California Optical Wilson with prescription lenses:

"Love the glasses. The shop is so unique in its selection of glasses. I can always find something I love"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Garrett Leight California Optical Wilson

Jane Wells (Belfast, United Kingdom) bought a Prada VPR 15P with prescription lenses:

"an excellent and honest service as always"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Prada VPR 15P

Mark Creer (Twickenham, United Kingdom) had a pair of spectacles reglazed:

"Great service - had some new frames bought elsewhere glazed - will go back to Iris again and most likely buy their frames."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

David Hanney (London, United Kingdom) bought a Tom Ford TF 5005 with prescription lenses:

"Super impressed with the service from start to finish. Left alone to browse all the specs at my own pace and with no pressure, and really helpful advice when I asked for it. Tried on six pairs and really happy with the frames I chose. Super quick and professional service and for the same price as online."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5005

Stephen Linwood (Helensburgh, United Kingdom) bought a Ray-Ban RB 8412 with prescription lenses:

"Excellent, professional and competitively priced service with glasses delivered as notified. Will use again. Thank you."

  • Courtesy: Not rated
  • Knowledge: Not rated
  • Efficiency: Not rated
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Ray-Ban RB 8412

Gail Walker (Gillingham, United Kingdom) bought a Delancy 48 with prescription lenses:

"Buying my glasses from Iris Optical Tower Bridge was easy - the staff were very helpful and polite. I was given help in choosing the style of frames but with no pressure to buy expensive ones (which has happened with other opticians). I was able to keep up to date with my order via the website and also able to collect my glasses during my lunch hour. All in all, a good experience!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

David Dee (Dagenham, United Kingdom) bought a Tom Ford TF 5013 with prescription lenses:

"Iris Optical were great from start to finish. Very helpful staff, great prices and quick turn around time once order was placed. I will definately be back for spectacles in the future. Thanks very much!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5013

Claudette Lucas-Gill (London, United Kingdom) bought a Persol 3012-V with prescription lenses:

"Excellent. Arrived ahead of time didn't have to wait . Good knowledge and advice"

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 5/5
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Persol 3012-V

Richard Parrott (Telford, United Kingdom) bought a Moscot Originals Miltzen:

"Very easy company to do business with"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Moscot Originals Miltzen

Melanie Mammone (Shrewsbury, United Kingdom) bought a Moscot Originals Lemtosh:

"Great service. Great quality goods, which arrived exactly when I was told they would. One happy shopper. Thank you."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5
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Moscot Originals Lemtosh

MICHAEL HAMPSON (LONDON, United Kingdom) had a pair of spectacles reglazed:

"Dealt with Steve at the Maguire St. Location, and would highly recommend him to anyone looking to purchase glasses. This guys know his Company and the Company has a great selection of product. The service was fantastic and delivered 3 days earlier than promised. This was all in all a very good experience. Cheers Miami Michael"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Katherine Kempster (Peckham, United Kingdom) bought a Prada VPR 05P with prescription lenses:

"I was very pleased with the service I received at Iris City. I was able to choose my glasses in good time and I received honest opinions about what suited me. The turnaround was what amazed me the most, 2 days later I had my new specs and with my new prescription. I would recommend to others."

  • Courtesy: 5/5
  • Knowledge: 4/5
  • Efficiency: 5/5
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Prada VPR 05P

Tom Howe (Walton on Thames, United Kingdom) bought a Ray-Ban RB 5279 with prescription lenses:

"In short fantastic. I buy all my specs and sunglasses from here and have built up quite a collection over the years. Apart from the friendly service, the clear pricing and delivery options, I trust Alexis' option implicitly. He's always been spot on when advising on what does and doesn't work with the shape of my face and never steers you to one particular brand."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Ray-Ban RB 5279

Yanxi Chen (Egham, United Kingdom) bought a Chanel 3219 with prescription lenses:

"The frame is very nice! And the price is also reasonable. I will recommend it to my friends ~"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Chanel 3219

Mark Nogal (islington, United Kingdom) bought an IC Berlin Arthur with prescription lenses:

"I have my new glasses on and have since I picked them up. They are from ICBerlin and great. The team was good as I ordered and picked up so I am very happy."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5
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IC Berlin Arthur

Paul Johnstone (Richmond, United Kingdom) bought a Tom Ford TF 5013 with prescription lenses:

"Don't bother with the high St optical stores, don't always assume that places such as Spec Savers, Vision (non) Express, Boots etc are cheaper. Go in and use the expertise and knowledge of Alexis. My recent order was ready to collect within 24 hours! . Efficient, good communication, reliable, friendly and consistent."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Tom Ford TF 5013 page, or click here to view all Tom Ford glasses.

Tom Ford TF 5013

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