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customer reviews

Showing 20 latest of 1706 customer reviews:

David West (Ventnor, United Kingdom) bought an Anglo American Optical Cruise:

"First time I've used iris optical and I wasn't disappointed, would recommend iris optical to friends."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5
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Anglo American Optical Cruise

Jonathon Ling (Blackheath, United Kingdom) bought a William Morris WM4111 with prescription lenses:

"Very pleased with the frames and lenses. Exactly as ordered. However, there was a significant delay in their delivery and it would have been helpful to have been told why and an ETA. Thanks Jonathan"

  • Courtesy: 4/5
  • Knowledge: Not rated
  • Efficiency: 4/5

Apologies you weren't kept up to date - you should have been advised of the length and reason for the delay so there must have been a mix-up at our end, sorry about that.

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William Morris WM4111

Nick Waugh (London, United Kingdom) had a pair of spectacles reglazed:

"Having been given apocalyptic tales of snapped frames and quoted several hundred pounds for a reglaze by a high street optician, I couldn't be happier with the price and service from Iris. It was quick, they kept me up to date and the results are spot on. I'll be using them again next time."

  • Courtesy: Not rated
  • Knowledge: Not rated
  • Efficiency: Not rated

Mark Yates (London, United Kingdom) had a pair of spectacles reglazed:

"The Iris experience is far better than any other I have received at any other optical outlet. The range of frames available is much better than those on offer at other establishments and the lenses are ground very quickly. Staff are friendly and knowledgeable, I cannot recommend Iris Optical enough."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Louise Lee (Sutton, United Kingdom) bought a Tom Ford TF 5351 with prescription lenses:

"Lovely personal touch, expert knowledge and wide selection to choose from. Thanks so much."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5
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Tom Ford TF 5351

James Brown (Twyford, United Kingdom) bought a Starck Eyes SH3011 with prescription lenses:

"Really happy with my new Starck frames; the essilor lenses have been fitted perfectly & look great in the frame. Elliot was very helpful when I was choosing the frames & made the whole process very easy from ordering to fitting."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Starck Eyes SH3011 page, or click here to view all Starck Eyes glasses.

Starck Eyes SH3011

Andrew Wills (Stevenage, United Kingdom) had a pair of spectacles reglazed:

"Your website server sometimes runs very slowly and crashes. Other than that, I would order from you again."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

We're sorry about the recent problems with our website - it should be running smoothly again now. A software update had caused a configuration issue and this took some time to trace!

Olga Habinet (Wapping Wall, United Kingdom) had a pair of spectacles reglazed:

"great service, as always! helpful, speedy and right for choice for me."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Charlie Knell (Twickenham, United Kingdom) bought a Tom Ford TF 5313 with prescription lenses:

"Is a rare pleasure in this day and age to find a truly personal, affordable and good quality service. I enjoyed buying my latest pair of glasses, which is something I've never been able to say before. So I can report that the selection is fantastic, that the pricing is straightforward and very reasonable and that the customer service I received was first class - but perhaps the best kind of endorsement is to say that my husband has already been, two friends are on their way and that I've been thinking about a nice pair of prescription sunglasses .. "

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5313

Mette Nielsen (Old Ford Road, United Kingdom) had a pair of spectacles reglazed:

"Always get a great, personable and affordable service from Iris Optical so I always come back!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Jonathan Sinclair (Richmond, United Kingdom) had a pair of spectacles reglazed:

"Alexis provides an exceptional level of support treating customers as long term clients rather than passing shoppers."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Sven Piske (Ludwigshafen am Rhein, Germany) bought an Oliver Peoples Elins:

"For me, Iris Optical simply is one of the best European shops for spectacles. I am a huge fan of Oliver Peoples and they have them all. I checked almost every shop in Europe für Oliver Peoples, but they have the widest range. Compliments for the service."

  • Courtesy: Not rated
  • Knowledge: Not rated
  • Efficiency: Not rated
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Oliver Peoples Elins

Aemer Lodhi (Aylesbury, United Kingdom) bought an Oliver Peoples Harwell with prescription lenses:

"Great service as always. They were happy to order in my chosen Oliver peoples frame, as it was not one they stocked. Prompt service and excellent value."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Oliver Peoples Harwell

Riette Hayes-Davies (Bermondsey, United Kingdom) had a pair of spectacles reglazed:

"Your optician managed to get my prescription sorted out and you made my glasses correctly which two goes at Specsavers had failed to manage. I can now see every pixel on my computer screen. Thank you very much!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Patrick Mckie (London, United Kingdom) bought a Tom Ford TF 5295 with prescription lenses:

"A fast efficient and quality service offered to me at the Tower Bridge store"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Tom Ford TF 5295 page, or click here to view all Tom Ford glasses.

Tom Ford TF 5295

Joanna Zonneveld (Kew, United Kingdom) bought a Chanel 3281 with prescription lenses:

"Very helpful and certainly helped with frame selection. Delivery of new glasses was very quick. Great service!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Samir Shah (Bexley, United Kingdom) had a pair of spectacles reglazed:

"I ordered a reglaze of my prescription lenses. The order was filled using Jay Kudo 1.9 high index glass. My order was completed in a timely manner. The over quality of the lenses is very good; I would rate it 8 out of 10 only because I think the edge polishing could have been done a little better. Overall, very good lens and decent service."

  • Courtesy: 3/5
  • Knowledge: 4/5
  • Efficiency: 5/5

Abigail Tear (London, United Kingdom) bought an Oliver Peoples Riley R with prescription lenses:

"The customer service I received from Elliott at the Liverpool St store was really excellent; he was knowledgeable, helpful and my order came in quicker than I expected so that was great!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Oliver Peoples Riley R page, or click here to view all Oliver Peoples glasses.

Oliver Peoples Riley R

Rex Adams (West Sussex, United Kingdom) bought a Moscot Cliptosh:

"Excellent service!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Moscot Cliptosh

George Fetherston-Dilke (London, United Kingdom) bought an Oliver Peoples Larrabee with prescription lenses:

"Friendly staff and an excellent product. The price was signifiantly lower than competitors in the area. I would shop with Iris again."

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 5/5
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Click on image to view the Oliver Peoples Larrabee page, or click here to view all Oliver Peoples glasses.

Oliver Peoples Larrabee

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