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Customer reviews

This page shows reviews submitted via our website after an order has been completed - we've been collecting these for years! For reviews submitted via Google, please see beneath the map on our store pages.

Showing 20 latest of 2907 customer reviews:

Susan Campbell (London, United Kingdom) had a pair of spectacles reglazed:

"Always good service"

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Arron Smith (Surbiton, United Kingdom) had a pair of spectacles reglazed:

"The best Opticians I've ever experienced. Amazing range of cool/stylish yet affordable glasses. Fantastic and super friendly staff. Turnaround time is fantastic. I will buy all my glasses from Iris Optical in future and recommend to all my friends and colleagues. Big Thank-you Iris!"

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Thomas Pick (London, United Kingdom) had a pair of spectacles reglazed:

"as always great service, professional & friendly. Really appreciated their fast & efficient replacement of my lenses. Wouldn't go anywhere else for my glasses !"

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Nikisha Brooks (Barking, United Kingdom) bought a Prada OPR A05 with prescription lenses:

"Lovely staff and I’m quite happy with my new specs!!"

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Ronald Mccoy (London, United Kingdom) bought a Starck Eyes SH1365X with prescription lenses:

"My second pair from this company. Stark frame with high index lenses red Havana the working distance was set to 25 inches, further out than reading glasses. I didn't realise this was possible but came about while I was chatting to them.They were bought for the purpose of doing my stoma bags which can be challenging at the best of times.The glasses did not disappoint, they were excellent."

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Neil Blewitt (Taplow, United Kingdom) bought a Tom Ford TF 5661-B-N with prescription lenses:

"Always a pleasure to go back for a new pair of glasses. Elliot is always very professional and knowledgeable."

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Yassine Herraz (Casablanca, United Kingdom) had a pair of spectacles reglazed:

"Great service, very professional and flexible. I highly recommend!!! Thank you!"

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Mark Boyle (Kingston, United Kingdom) had a pair of spectacles reglazed:

"Excellent service from knowledgeable staff."

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Jacqueline Merritt (Bushey, United Kingdom) bought a LINDBERG Acetanium 1032 with prescription lenses:

"Love this opticians. Excellent selection of Lindberg frames at affordable prices. Elliott is very knowledgeable and so helpful. If you want an excellent service choose Iris Opticians."

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Phoebe Clough (Richmond, United Kingdom) bought an Alexis Amor Dakota with prescription lenses:

"Who knew getting one's eyes tested and selecting glasses could be so much fun! All the team at IrisOptical are amazing, friendly, professional and knowledgable. The eye test was conducted in a friendly professional manner, I felt very informed as to my eye health and came away with some useful hints & tips for eye care as well as the right prescription. Selecting frames is ultimately a personal choice, but having experts on hand to steer you in the right direction is so very helpful and important. Knowing what style of frames suit your face shape really helps you make the right decision. No pushy sale staff, no telling you what you need. They were incredibly patient with me...and helped steer me to the frame that complemented my face shape and also helped project the image I wish to portray [yes I do also see glasses as an accessory as well as a necessity!]. They were even able to fulfil my order within the hour, so I was able to walk home with clarity Thank you all - one happy client, who can see clearly now ;-)"

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Ronald Mccoy (London, United Kingdom) bought a Starck Eyes SH1365X with prescription lenses:

"Excellent, highly recommended.Good service and communication. Purchased Starck frames and high indexed lenses, plus eye test, no problems."

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Andrew Wille (Twickenham, United Kingdom) bought a Moscot Lemtosh with prescription lenses:

"PS Also forgot to mention: the Alexis Amor spectacles case is PERFECT. I've been a bit disappointed with the lesser offerings of other manufacturers, but I love this one: sturdy, portable, and very attractive. I love it! Thanks"

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James Betts (Richmond, United Kingdom) bought a Starck Eyes SH1043M with prescription lenses:

"What a pleasant, caring service. What's more I can see better through my new glasses than I could though a pair recently purchased from elsewhere."

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James Hone (Whitton, United Kingdom) bought an Alexis Amor Kit with prescription lenses:

"Very helpful and trustyworthy team."

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Ross MacKenzie (Farnham, United Kingdom) bought an Alexis Amor Tyler with prescription lenses:

"Amazing! From eye examination through to helping me pick glasses, it couldn’t have been easier or clearer. Glasses arrived early, were fitted in shop and look and feel fantastic"

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Barry Jell (Bankside, United Kingdom) had a frame repaired:

"Quite outstanding in today's world of throw away, a friends Prada shades long cherished lost some of the frame screws rendering them useless I asked Alexis if he could rescue them as a favour. Not only did he achieve it but he also took the trouble to contact Prada to supply the classic frame screws that were unobtainable elsewhere! Try asking" Spec's Whatever" for that kind of backup! Thanks to you a big smile all round and a dedicated customer."

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Lawrence Zeegen (Northstowe, United Kingdom) bought a Tom Ford TF 5634-B with prescription lenses:

"Great service, great choice and great experience. My eye test was professional and convenient and my frames and lenses were in stock so 15 mins after my test I left with my box fresh Tom Ford specs. Amazing!"

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Thomas Torp Andersen (Richmond, United Kingdom) bought a Moscot Originals Lemtosh with prescription lenses:

"Thank you so much for assistance and fast preparation of my order. Fantastic service!"

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Sarah Arti (London, United Kingdom) bought a Cocoa Mint CM9134 with prescription lenses:

"Jamie was extremely helpful in my search for new glasses"

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