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customer reviews

Showing 20 latest of 2082 customer reviews:

Peter Poole (Surrey, United Kingdom) had a pair of spectacles reglazed:

"I may be the most difficult customer ever but Iris are always patient and get the work done to a consistently high standard and in an impressively short amount of time. I have been a customer for years and cheerfully recommend Iris to my colleagues. ( They ask where my funky glasses come from all the time !)"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Cedric Pereira (London, United Kingdom) bought a ProDesign 1774 with prescription lenses:

"Very professional and courteous service, highly recommend"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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ProDesign 1774

Fedrico Avanzi (London, United Kingdom) bought a Tom Ford TF 5313 with prescription lenses:

"Thanks. And quick."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5313

Xiaobo Lin (London, United Kingdom) bought an Oliver Peoples Denison with prescription lenses:

"Great service!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Oliver Peoples Denison

Sarah Bevan (London, United Kingdom) had a pair of spectacles reglazed:

"Excellent, highly personal customer service"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5

Michael Springett (Wethersfield, United Kingdom) had a pair of spectacles reglazed:

"Good job"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5

Claudia Kuss-Tenzer (London, United Kingdom) bought a Chanel 3330-H with prescription lenses:

"As always top customer service and great care taken with every step of the process! Thank you, Elliott! :-)"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

David Farley (Teddington, United Kingdom) bought a Tom Ford TF 5313 with prescription lenses:

"Great Service!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5313

Dean Salvodor (London, United Kingdom) had a pair of spectacles reglazed:

"Superb service as ever at exceptional rates."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Neil Campbell (LONDON, United Kingdom) bought an Oliver Peoples Riley R with prescription lenses:

"Excellent service. Staff very helpful"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 3/5
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Oliver Peoples Riley R

Alison Martin-Campbell (London, United Kingdom) bought a Ray-Ban RB 5228 with prescription lenses:

"I am pleased with the service I received and Rok's comprehensive explanation of my issue."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Ray-Ban RB 5228

Joanne Flynn (Twickenham, United Kingdom) had a pair of spectacles reglazed:

"I have dealt with Alex at the Richmond branch recently,and found him to be very helpful, attentive and obliging. the cost of my glasses/ lenses was reasonable and timing and service 1st class. nothing is too much trouble."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Amelie Schlaeffer (London, United Kingdom) had a pair of spectacles reglazed:

"I needed my Mykita frames reglazed and when I came in to the shop, I was helped right away and everything was sorted within 5 minutes. My order arrived at home three days earlier than I expected which was obviously a huge plus. I'm very happy with Iris Optical and would trust them again."

  • Courtesy: 4/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Tracy White (Orsett, United Kingdom) bought a Moscot Originals Lemtosh:

"I cannot be more pleased! I ordered a replacement pair of frames for my son on Friday afternoon and they arrived the next morning!! Very helpful salesman and will definitely be buying more from irisoptical in the future!! Brilliant, thank you!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Moscot Originals Lemtosh

David Fleming (London, United Kingdom) bought a Starck Eyes SH3026 with prescription lenses:

"This was a return visit to Iris for me. As usual the service was very professional. The advice is very customer orientated, with advice on the options. The low price of the lenses relative to competitors makes the order very good value for money. The order was completed in less than a week."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Starck Eyes SH3026

Simon Edward Upton (London, United Kingdom) bought a Moscot Nebb with prescription lenses:

"Alexis is very helpful. I have been buying glasses from Iris for many years and have found the service to be exemplary. His advice on what glasses suit has also been invaluable."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Tom Fox (London, United Kingdom) bought a LINDBERG Acetanium 1032 with prescription lenses:

"Had a great time buying new eyeglasses from Iris. They had the largest stock of designer glasses I found on the web, so went into the City branch in person. Easy fitting, straightforward pricing without any 2 for 1 nonsense, and had them in a week."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Julie Neave (East Sheen, United Kingdom) bought an Alexis Amor Margot with prescription lenses:

"from the eye test, selecting my first pair of glasses to picking them up was such an enjoyable experience. They offer a great selection of frames at affordable prices I would highly recommend"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Alexis Amor Margot

Martin Warnes (Swindon, United Kingdom) bought an Anglo American Optical MOD 406:

"Excellent service and lovely frames"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Anglo American Optical MOD 406

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