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Customer reviews

This page shows reviews submitted via our website after an order has been completed - we've been collecting these for years! For reviews submitted via Google, please see beneath the map on our store pages.

Showing 20 latest of 2957 customer reviews:

Barry Divers (Welling, United Kingdom) bought a Prada VPR 14W with prescription lenses:

"Tower bridge branch Elliott is always friendly and helpful nothing ever a problem . The staff are always honest and willing to help , been using this branch for years , nothing ever a problem even if your glasses are over a couple years old always willing to sort any problems out without any questions . Again really nice people"

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Sally Parkman (London, United Kingdom) had a pair of spectacles reglazed:

"Exceptional service at Iris Optical as always. The staff really do go out of their way to help and they are the reason I keep returning to Iris Optical. Thank you."

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Laura Maywood (Twickenham, United Kingdom) had a pair of spectacles reglazed:

"Everything about Iris Optical was perfect - the location, eye test, availability of appointments, friendliness and professionalism of staff. I am very happy with my new glasses."

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David Simons (Kew, Richmond-upon-Thames, United Kingdom) bought a Starck Eyes SH3073 with prescription lenses:

"Fantastic service and great communication throughout. Iris really went the extra distance to make sure was happy and will definitely return. Top service and selection of frames from a local optician."

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Peter Little (Mitcheldeen, United Kingdom) had a frame repaired:

"Very professional service, friendly helpful staff, would highly recommend."

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Ian Hodgson (London, United Kingdom) bought an Oliver Peoples Denison with prescription lenses:

"Always very helpful and able to provide excellent service. I have had many frames and lenses from here and they are always pleased to help you."

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Richard Lingard (London, United Kingdom) had a pair of spectacles reglazed:

"Great place to buy quality glasses, lenses and get your eyes tested. Very knowledgeable, great service.. I’ve been using them for ~15 years !"

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Claire Giemajner (Westcliff-on-sea, United Kingdom) bought a Starck Eyes SH3088 with prescription lenses:

"I had such a positive experience at Iris from start to finish. Adil is so friendly and knowledgeable - a great Optician. All other staff members were so helpful with helping me choose the right frames and even did my frames for me on the spot. I walked out with new glasses in the space of 20-30 minutes. Great service!"

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Claire Thwaites (London, United Kingdom) bought a Tom Ford TF 5961-B with prescription lenses:

"Awesome service which exceeded expectations - new frames / lens ready within a week, and delivered within a day. Thank you so much Elliot. Such a pleasure to deal with."

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Darren MacBay (Sudbury, United Kingdom) had a pair of spectacles reglazed:

"Wonderful service as always from Elliott and the team!"

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Joseph Arthur (London, United Kingdom) had a pair of spectacles reglazed:

"The process of having the eye examination and assessment for varifocals was smooth. Very knowledgeable and answered all my questions helping my decision on the type and make of varifocals easy. Will highly recommend! I needed some tweaking to my frame days after collection and this was dealt with very swiftly"

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Stephen Prebble (London, United Kingdom) had a pair of spectacles reglazed:

"I have been using this great local company for over a decade. Why because it’s a fantastic, personal business it’s like dropping in to see old friends. Nothing is too much trouble and very professional with great advice."

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Donald Miller (Headley Down, United Kingdom) bought a Starck Eyes SH1043X with prescription lenses:

"Your extensive range of great quality frames make choosing a design that suits so much easier. Thank you!"

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Gerard MacAllister (London, United Kingdom) had a pair of spectacles reglazed:

"I would like to say first of that I have been a customer here for many years and I have always liked the great service that is given. The efficiency that the glasses were done was great and on time and the reglaze works brilliantly. The glasses also feel great while wearing and everything was really good overall and I most decently will be coming back again for the next reglaze."

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Richard Ireland (Chislehurst, United Kingdom) had a pair of spectacles reglazed:

"Thank you iris optical for excellent advice and service in providing my reglazed sunglasses"

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Derek Yankson (Manchester, United Kingdom) had a pair of spectacles reglazed:

"Great service and lovely to see the team."

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Molly Young (London, United Kingdom) bought an Alexis Amor Bo with prescription lenses:

"Fantastic opticians and Alexis's ability to select the right glasses for his customers is second to none. Our 12 year old daughter is totally delighted with her glasses and Alexis and his team couldn't have been kinder or more helpful."

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