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customer reviews

Showing 20 latest of 2580 customer reviews:

Margaret Goodsir (Whitton Park, United Kingdom) had a pair of spectacles reglazed:

"I was very pleased at the prompt and efficient service I received this week when I needed to have stronger lenses in my glasses"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Gary Liew (London, United Kingdom) bought a Land Rover Hamilton with prescription lenses:

"Super staff and selection of frames. Have always received great service."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Land Rover Hamilton

David Fance (Leigh 0n Sea, United Kingdom) bought an Oliver Peoples Gregory Peck with prescription lenses:

"Excellent customer service. Great products at a very good price. Speedy and efficient. Cannot praise these guys enough."

  • Courtesy: Not rated
  • Knowledge: Not rated
  • Efficiency: Not rated
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Oliver Peoples Gregory Peck

Segolene Paxman (St Margarets, United Kingdom) bought a Moscot Miltzen with prescription lenses:

"Very happy with service and with my glasses"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5

Archie Gulati Walters (London , United Kingdom) bought a Ray-Ban RB 5228 with prescription lenses:

"Very efficient and friendly service."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Ray-Ban RB 5228

Colin Gerrard (Richmond, United Kingdom) had a pair of spectacles reglazed:

"Thanks for your quick turn around for my sunglasses. Great customer service."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Simon Harding (London, United Kingdom) bought an Alexis Amor Beckett with prescription lenses:

"Thank you so much for the first class service. The eye test was reassuring and professional, quick and efficient, as well as thorough. The turn around for my new lenses was only one week, so again very fast and efficient. Finally thank you for the help in selecting my new frames from your top of the range collection. For once I was not pressured or rushed and this was much welcomed as I am still new to the world of spectacles. I appreciate the help and the candour in my choice. I will be happy to return when the time comes, with best Wishes, Professor Harding from Richmond"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Francesca Morrison (Richmond, United Kingdom) had a pair of spectacles reglazed:

"Always great friendly service."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Alastair Naismith (Carshalton, United Kingdom) had a pair of spectacles reglazed:

"First visit was excellent and a very quick turn-a-round; 3 days. The glasses were posted out to me to save time in visiting the store again. Excellent service and support. Very happy with frames. I was persuaded to try the light adjusting lens and assured that if they didn't work for me then the would be replaced at no extra cost. They didn't work out for me - too dark when indoors. As good as their word the lenses were replaced although this took 2-3 weeks which was frustrating. Communication in this period was fine, usually after I chased up, and they have now delivered new frames. Efficiency first time = 5, second time = 3 hence score of 4. I fully recommend them and will be back."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5

Peter Gardiner (Teddington, United Kingdom) bought a Starck Eyes SH1043M with prescription lenses:

"Consistently excellent and personal service. Allied with competitive prices and a great selection of frames, you can't go wrong. Not just the same frames you see elsewhere either - take a look at Alexis' own designs. Oh, rapid turnaround as well!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Starck Eyes SH1043M page, or click here to view all Starck Eyes glasses.

Starck Eyes SH1043M

Trevor Gulliver (London, United Kingdom) had a pair of spectacles reglazed:

"Hallo, all good with the replacement of lens for my Lindberg specs.... although the ongoing need to replace the sleeves for the arms really is frustrating. I've just collected my specs and just noticed that one sleeve is split about a centimetre in from the end.... as you will appreciate, these are expensive spectacles. T."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Clare Hughes (London, United Kingdom) had a pair of spectacles reglazed:

"Brilliant service from Iris Optical. The optician and technical staff are friendly and create a relaxed atmosphere. Lots of time to browse and try on frames. Good pricing for a walk in store and very efficient when I had to have new lenses in my existing glasses. Highly recommended."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Robert Browne (Ashford, United Kingdom) bought a Moscot Originals Miltzen with prescription lenses:

"Used IRISOPTICAL for number of years and always satisfied with the service I received. Wide range and choice of designer spectacles . Excellent customer service , friendly and welcoming at the Richmond store. Very prompt action and both new glasses and reglazing completed on site within 30 minutes post eye test. I highly recommend IRIS Thank you!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Moscot Originals Miltzen page, or click here to view all Moscot glasses.

Moscot Originals Miltzen

Matthew Daines (Richmond , United Kingdom) had a pair of spectacles reglazed:

"As always the service was impeccable from the initial test, general knowledge and advice, attention to detail and speed of completion. Would highly recommend if you’re looking for new glasses and want something a little different from the usual selection you find elsewhere."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Richard Ireland (Chislehurst, United Kingdom) bought a Ray-Ban RB 2132 with prescription lenses:

"I was very pleased with the way my order was placed, the advice received and the excellent value for money provided."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5
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Click on image to view the Ray-Ban RB 2132 page, or click here to view all Ray-Ban glasses.

Ray-Ban RB 2132

Constantine Farmakidis (Essex, United Kingdom) had a frame repaired:

"I have an excellent service IRISOPTICAL over the repair of my glasses. Further a special thank you to Elliot who organised it all. Thank you very much Mr C Farmakidis"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

William Langley (Kew, United Kingdom) had a pair of spectacles reglazed:

"Excellent service, will use again."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Hugh Wahla (London, United Kingdom) had a pair of spectacles reglazed:

"Just great all round. A business and team that deserve to succeed. Hugh"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Helena Baldowska (Rye, United Kingdom) bought a Mykita Velma with prescription lenses:

"Professional knowledgable staff"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

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