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Customer reviews

This page shows reviews submitted via our website after an order has been completed - we've been collecting these for years! For reviews submitted via Google, please see beneath the map on our store pages.

Showing 20 latest of 2973 customer reviews:

Grant Haycock (London, United Kingdom) bought a Moscot Originals Tatah with prescription lenses:

"I have been using Iris Optical for over 20 years now, and for the majority of this time have dealt with Elliott at their Tower Bridge store. His knowledge and expertise are both second to none, plus he is an all round top guy. I cannot recommend him and Iris Optical highly enough!."

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KERRY DE JONG (LONDON, United Kingdom) had a pair of spectacles reglazed:

"Iris Optical is The BEST! Really friendly team and excellent customer service. I have been going to them for a number of years now and can highly recommend them."

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Martin Gealer (Richmond, United Kingdom) bought a Mykita Bud with prescription lenses:

"A really good choice of frames and all round good experience. Very helpful staff. What's not to like?"

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Natasha Leaf (London, United Kingdom) bought a Ray-Ban RB 3447V with prescription lenses:

"Exceptional customer service! The staff were friendly and professional, the service was excellent and the overall atmosphere welcoming. I was impressed by their efficiency and the swift arrival of my newly ordered lenses."

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Michael Deriaz (Richmond, United Kingdom) had a pair of spectacles reglazed:

"Excellent service from the optometrist, and I came away with a great new pair of glasses"

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Giulia Schwartz (London, United Kingdom) had a pair of spectacles reglazed:

"Staff was helpful, knowledgeable, and efficient - I am very happy with the quality of service received, and with my new lenses"

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Michael Ogden (London, United Kingdom) had a pair of spectacles reglazed:

"Perfect service charming people. Glasses super."

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Sam Vieira (London, United Kingdom) bought an Oliver Peoples Fairmont with prescription lenses:

"Experts on eyes and excellent customer care! Friendly and knowledgeable. Thank you!"

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Neil Blewitt (Taplow, United Kingdom) had a pair of spectacles reglazed:

"Elliott is always a pleasure to deal with. He takes great care with his work and I’ve never had an issue; and price is always good too. I wouldn’t hesitate to recommend Iris Optical to friends/family and I’ll be back next time I need some new glasses."

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Tuvie Ejoh (Richmond, United Kingdom) bought a Ray-Ban RB 4340-V with prescription lenses:

"I went to Iris Optical based on recommendation and reviews. I have to say that they did not disappoint! I walked in there, almost blind (joking) wearing my old, pre-pandemic glasses and after less than a week received two pairs of glasses that have literally changed my vision--I can actually see clearly--both long and short sighted! It's so good, I really do not know how I had been walking around prior to Iris Optical!!!! The service was absolutely amazing--the entire staff were fabulous! The owner helped me choose amazing glasses and the Optician is SIMPLY FANTASTIC--got it right first time and offered great advice and insight! HIGHLY RECOMMEND--YOU WILL NOT BE DISAPPOINTED!"

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Deborah Scully (Virginia Water, United Kingdom) had a pair of spectacles reglazed:

"Excellent friendly service as always and a great choice of frames. Thank you Alexis and Rob."

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Bhopinder Soodi (Isleworth, United Kingdom) bought a Mykita Jonah with prescription lenses:

"Friendly, knowledgeable staff and well priced compared to the bigger chains. Highly recommended."

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Susan Campbell (London, United Kingdom) had a pair of spectacles reglazed:

"Always good service , eye test was good and everyone friendly and helpful"

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Julie Singer (London, United Kingdom) bought a Moscot Miltzen with prescription lenses:

"Very friendly and helpful staff, good selection of frames, styles and prices."

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Rosina Smith (Farnham, United Kingdom) bought an Adidas Originals Swimming goggles in blue:

"Friendly, smooth and helpful as always!"

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Barry Divers (Welling, United Kingdom) bought a Prada VPR 14W with prescription lenses:

"Tower bridge branch Elliott is always friendly and helpful nothing ever a problem . The staff are always honest and willing to help , been using this branch for years , nothing ever a problem even if your glasses are over a couple years old always willing to sort any problems out without any questions . Again really nice people"

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Sally Parkman (London, United Kingdom) had a pair of spectacles reglazed:

"Exceptional service at Iris Optical as always. The staff really do go out of their way to help and they are the reason I keep returning to Iris Optical. Thank you."

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Laura Maywood (Twickenham, United Kingdom) had a pair of spectacles reglazed:

"Everything about Iris Optical was perfect - the location, eye test, availability of appointments, friendliness and professionalism of staff. I am very happy with my new glasses."

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