customer reviews

Mark Simpson (London, United Kingdom) bought a ProDesign 6168 with prescription lenses:

"Helpful friendly service and good choice of frames... great customer experience."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Andrew Beverley (Edenbridge, United Kingdom) had a pair of spectacles reglazed:

"Excellent service"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Irene Bannon (London, United Kingdom) had a pair of spectacles reglazed:

"I received a great service from great people"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Luke Fuller (Newcastle, United Kingdom) bought a Moscot Originals Lemtosh with prescription lenses:

"Staff were very friendly, and the end product is great. I was thrilled that I didn’t need to pay extra for high quality lenses. Turnaround could have been a bit quicker, but altogether a great experience!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 4/5

Tom Hart (Brentford, United Kingdom) bought a Tom Ford TF 5401 with prescription lenses:

"stellar service as always from Alexis and the team."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Rhona Stainthorp (Crowthorne, United Kingdom) had a pair of spectacles reglazed:

"As always - excellent service"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Vineet Khurana (Virginia Water, United Kingdom) bought a LINDBERG Rim Musca with prescription lenses:

"Thanks for your help! Very professional and courteous service as always.. And I should say competitive! Keep it going ... !!!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Sally Parkman (London, United Kingdom) had a pair of spectacles reglazed:

"Always very happy to return to Iris Optical in Shad Thames area, Tower Bridge London. Wonderful friendly staff simply go the extra mile to get my glasses as soon as possible and good advice on style. Thanks to Tony and Nacho for going the extra mile this time to get my shades for the weekend!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Andrew Beverley (Edenbridge, United Kingdom) had a pair of spectacles reglazed:

"Great people to deal with, excellent service"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Luke Hamlin (London, United Kingdom) bought an Oliver Peoples Denison with prescription lenses:

"Excellent as always. My only issue is that I have a small face and there aren’t many frames on display so it was quite hard to find something that fitted and that I liked."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Karen Potts (Twickenham, United Kingdom) bought an Alexis Amor The Rae with prescription lenses:

"Thank you for my Rae sunglasses - I love them! So impressed that you got them in time for my holiday despite needing prescription lenses and leaving it until the last minute to order! I am increasing my range of Iris glasses and I love how they feel and the compliments I receive when wearing them! Excellent, honest, personal service - I always highly recommend you."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Eileen Price-Kuehne (London, United Kingdom) had a pair of spectacles reglazed:

"Re-glaze. Brilliant customer service by Elliott! Eileen, London.."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Paul Crosbie (London, United Kingdom) bought a ProDesign 3126 with prescription lenses:

"After using High Street opticians for many years and not being particularly happy with my latest visit, a friend mentioned Iris Optical in Shad Thames. I had my eyes tested, we discussed my needs and options and I chose from the large range of spectacles. Prices were very reasonable and extras I had previously been charged for came as standard. I was very satisfied with the outcome."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Noel Duigan (Richmond , United Kingdom) bought a Tom Ford TF 5407 with prescription lenses:

"Very professional service, with a great range of high end brands, combined with same day turnaround on orders."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Nicholas Allen (London, United Kingdom) bought a ProDesign 6169 with prescription lenses:

"Very efficient, professional and friendly service"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Steve Mark (Eden Terrace, New Zealand) bought a Ray-Ban RB 5277 with prescription lenses:

"Excellent selection of glasses, very good service and a very quick turn around on the order. All in all, a very satisfactory experience."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Peter Hald (Richmond, United Kingdom) had a pair of spectacles reglazed:

"I am always impressed with the excellent service and choice I have at my IRIS Opticians in Richmond."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Silvia Giunta (Windsor, United Kingdom) bought a Chanel CH 3373 with prescription lenses:

"Thank you so much for accommodating my last Minute request, I am very happy with my 2 pair of glasses. I love your own brand very much. You have great frames, I always find frames that suit me and I especially like your own brand. Thank you so much"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Richard Lingard (London, United Kingdom) bought a Starck Eyes SH3050 with prescription lenses:

"Excellent service! I’ve been working with Iris for over 10 years and they really know what they are doing. I have my first pair of bifocals and they are perfect from the first wear! Thank you Iris!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Stephanie Knight (London, United Kingdom) bought a Battatura B109 with prescription lenses:

"Fantastic service at all stages! Really felt like I was in the safe hands of experts, right through from eye examination, through to selecting spectacles and the fitting. Super friendly and helpful team. My first time not going to one of the big high street options, glad I made the switch :) Also, fantastic range of frames <3"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5