customer reviews

Sarah Wilson (London, United Kingdom) bought a ProDesign 1735 with prescription lenses:

"Nice service & unlocked frames so you can try as many on as you want to. Fast delivery & would recommend :-)"

• Courtesy: 5/5
• Knowledge: 4/5
• Efficiency: 5/5

Andy Mather (Sevenoaks, United Kingdom) bought a Starck Eyes SH3049 with prescription lenses:

"This was my third purchase from Iris Optical. They were superb as always - highly efficient, reasonable prices, great range and friendly service. Highly recommended! AM"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

John Robinson (Teddington, United Kingdom) bought a Starck Eyes SH 1240 YX with prescription lenses:

"With only one eye, I am a very critical customer and have gone through many opticians to try to get my vision right. I am pleased to say I have found a supplier who I feel has offered me care and professionally competent service. I am pleased with my new glasses. Thanks to Alexis and their great team. Great Service and good value offered."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Tom Hunt (Guildford, United Kingdom) bought a Tom Ford TF 5295 with prescription lenses:

"My frames were waiting for me, as advised - many thanks!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Lady Alice Waterman (Richmond, United Kingdom) had a pair of spectacles reglazed:

"I am extremely impressed with Iris Optical in Richmond. I had broken a pair of glasses I bought there several years ago. They were repaired within days and new lenses fitted as my prescription had changed. Staff were exceptionally friendly and helpful"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Alexander Williams (Coulsdon, United Kingdom) had a frame repaired:

"Speedy and helpful assistance with my glasses repair; they came back better than new. Many thanks."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Paul Haslam (Hampton, United Kingdom) bought a Tom Ford TF 5295 with prescription lenses:

"I was very impressed with my visit to Iris, the eye test by Anis was by far the most comprehensive I have received.Alexis (who has designed a superb range of frames) could not have been more helpful giving excellent advice. Scott who fitted the lenses the same visit even stayed late to complete 3 pairs on a Saturday evening. Superb service, great range of frames and excellent value, could not recommend highly enough"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Anne Hadet (Richmond, United Kingdom) had a pair of spectacles reglazed:

"Super professional and helpful, from eye test to fast delivery of new glasses."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Joseph Marcantonio (London, United Kingdom) bought a Moscot Originals Lemtosh with prescription lenses:

"I had a great experience in the Richmond store, and would definitely recommend the shop to others."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Lindsey Douglas (Richmond, United Kingdom) bought an Alexis Amor Jojo with prescription lenses:

"Charming service, fabulous frames, informative and helpful and my glasses were ready in 3 days! Totally impressed, wish I had found them years ago."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Jennifer johnston (London, United Kingdom) bought an Oliver Peoples Follies with prescription lenses:

"Good range but would like more options in smaller sizes"

• Courtesy: 5/5
• Knowledge: 4/5
• Efficiency: 5/5

Alex Herr (London, United Kingdom) bought a Mykita Pax with prescription lenses:

"All happy"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Alessandro Sanguineti (Beckenham, United Kingdom) bought a Tom Ford TF 5294 with prescription lenses:

"Great help from Elliott at the Liverpool Street store. Good selection of quality frames. Efficient service. Thanks."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Alex Mikelis (London, United Kingdom) bought a Prada VPR 06U with prescription lenses:

"Excellent customer service: friendly, efficient and professional. Would highly recommend."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Richard Oldham (REIGATE, United Kingdom) had a pair of spectacles reglazed:

"Just had a reglaze done in frames I bought from you a couple of years ago - fantastic service, thank you so much! Really easy, good value and highly recommended!"

• Courtesy: Not rated
• Knowledge: Not rated
• Efficiency: Not rated

Anne Delaney (London, United Kingdom) had a pair of spectacles reglazed:

"Great service as ever. Elliot's knowledge and conduct is exemplary and the main reason I use iris Optical"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Charlie Twigg (Twickenham, United Kingdom) bought a Garrett Leight California Optical Wellesley with prescription lenses:

"Richmond branch - Alexis was superb and very helpful. From walking into the shop I had my glasses within 24 hours on a very thin lense. Good communication throughout and a very nice guy."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Mandy Mackie (London, United Kingdom) had a frame repaired:

"I broke the leg on my glasses. Iris Optical ordered me a replacement pair which arrived sooner than I expected and they were fitted in a matter of minutes. I'm really happy with the service and recommend Iris Optical."

• Courtesy: 4/5
• Knowledge: 4/5
• Efficiency: 5/5

Mark Simpson (London, United Kingdom) had a frame repaired:

"Again, very helpful and friendly. Great specs, great service!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

KATARZYNA WIDLAK (Brentford, United Kingdom) bought a Starck Eyes SH3008X with prescription lenses:

"Great service!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5