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customer reviews

Showing 20 latest of 2247 customer reviews:

Mobola Sandey (Richmond, United Kingdom) had a pair of spectacles reglazed:

"Excellent service every time."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Russell Tovey (London, United Kingdom) bought an Alexis Amor Charlie with prescription lenses:

"I purchased a pair of glasses from the Alexis Amor range and had them fitted with prescription transition lenses. I really can't recommend Iris enough, the salesperson was extremely helpful and my glasses were ready on time. I absolutely love them!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Julie Ross (LONDON, United Kingdom) bought a Persol 3046-S with prescription lenses:

"The service was extremely helpful, efficient and professional."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Persol 3046-S

Matthew Vincent (London, United Kingdom) bought a ProDesign 1798 with prescription lenses:

"Helpful and friendly service - just like last time. Offering eye tests and accepting employers' lens vouchers made the whole process efficient and cost effective, too. Many thanks."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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ProDesign 1798

Monica James (London, United Kingdom) bought a Jack & Francis JF RF 133 with prescription lenses:

"I had an eye test at Iris and as a result ordered some new glasses with them as well. I found all the staff extremely helpful and would definitely recommend. I love my new glasses too!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Matthew Raymond (London, United Kingdom) had a pair of spectacles reglazed:

"After a terrible experience with a major high street opticians, I decided to go to Iris Optical City of London store, who came highly recommended. I was not disappointed. Elliot made the entire experience faultless from start to finish and kept me updated throughout. I cannot recommend Iris Optical enough and in particular the professionalism of Elliot."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Anoushka Kurkjian (Twickenham, United Kingdom) bought an Alexis Amor Kitty with prescription lenses:

"Very professional and prompt service and high quality glasses."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Alexis Amor Kitty

Christine Handley (NEWTON ABBOT, United Kingdom) had a pair of spectacles reglazed:

"Spot on. Really pleased with service and communication. Would highly recommend"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Russell Wilcox (London, United Kingdom) bought a Starck Eyes SH3025 with prescription lenses:

"First time glasses buyer, and the team at Iris couldn't have been more helpful. Great customer service: friendly, fast and knowledgeable. A good range to choose from too. Thank you!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Starck Eyes SH3025

Ben Acornley (Watford, United Kingdom) bought an Oliver Peoples Delray with prescription lenses:

"Great service and price. Highly recommended."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Oliver Peoples Delray

Mark Bryan (Reading, United Kingdom) had a pair of spectacles reglazed:

"From start to finish my experience with Iris Optical (Widegate St Branch) has been exceptional. The staff member who served me (Elliot) was professional, knowledgeable, efficient and friendly. My reglaze was arranged quickly, I was kept up to date by email/phone of a few changes re: product/delivery and then notified when they were ready for collection. The cost, finish and quality are all 2nd to none - I will happily use them again and would highly recommend their services to anyone."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Ramon Vivo (Tillington, United Kingdom) bought an Anglo American Optical MOD 259 with prescription lenses:

"Unbelievable service, unbelievable quality"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Anglo American Optical MOD 259

Richard Triffitts (Corby, United Kingdom) had a frame repaired:

"I would like to compliment Iris Opticals on the very prompt professional and quality service in carrying out this repair. Received the repaired glasses back within 6 days. Very reliable."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

paul hartley (London, United Kingdom) had a pair of spectacles reglazed:

"seamless service, very happy."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Alice Houston (London, United Kingdom) bought an IC Berlin Alwin C with prescription lenses:

"Always a pleasure coming to see you."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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IC Berlin Alwin C

Daniel Clark (Lodnon, United Kingdom) bought a Ray-Ban RB 2132 with prescription lenses:

"Really good selection of frames and great service. Very pleased with both pairs of glasses. Competitive prices."

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 4/5
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Ray-Ban RB 2132

Steve Finbow (Feltham, United Kingdom) bought a Starck Eyes SH1043X with prescription lenses:

"Fast, knowledgeable and polite. Best opticians in London."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Starck Eyes SH1043X

Daniel Senior (High Wycombe, United Kingdom) bought an Oakley Rx Barrelhouse with prescription lenses:

"Great service and great prices."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Oakley Rx Barrelhouse

Tayo David (London, United Kingdom) bought a Tom Ford TF 5398 with prescription lenses:

"Excellent."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5398

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