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customer reviews

Showing 20 latest of 2214 customer reviews:

Loic Dumas (London, United Kingdom) had a pair of spectacles reglazed:

"Very good customer service. Friendly staff. I am recommending this store to my colleagues and friends"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

David Lawrie (Twickenham, United Kingdom) bought a Mykita Kai with prescription lenses:

"Great service, great price"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Mykita Kai

Herbert Mueller (London , United Kingdom) had a pair of spectacles reglazed:

"Had two spectacles re-glazed. All went well."

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 4/5

Jenny Wright (Richmond, United Kingdom) had a pair of spectacles reglazed:

"I was very happy indeed with the service I received from Alexis and the young man who did my eye test at your Richmond branch recently. Alexis was so helpful and full of advice as well as friendly and cheerful and my eye test seemed extremely comprehensive. My new lenses arrived promptIy and were fitted quickly. I will definitely continue as a customer there."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Nicola Elizabeth Joss (Twickenham, United Kingdom) bought an Alexis Amor Ottilie with prescription lenses:

"I am always very pleased with the service I receive at Iris Optical in Richmond. Alexis Amor is always so helpful and obliging, not to mention incredibly talented. He is fast and efficient and always tries to assist whenever he can. I am very impressed."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Andy Parkinson (Twickenham, United Kingdom) bought a ProDesign 7633 with prescription lenses:

"Excellent service all round. Thank you Alexis."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Stephen Cox (Barking, United Kingdom) bought a Tom Ford TF 5408 with prescription lenses:

"Good range of styles. Very helpful and friendly staff."

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 3/5
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Tom Ford TF 5408

Mathew Haslam (Bury, United Kingdom) bought a Moscot 49/24 with prescription lenses:

"Was actually going to another company which was closed on a Saturday which when you work all week is very inconvenient. Hit the internet to find you and was so pleased to find your Spittal Fields showroom. We were greeted by Elliot who was so pleasant not pushy and very relaxing. So good we walked out with 3 pairs! Great experience and will return"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

John Shaw (London, United Kingdom) bought a Prada VPS 52F with prescription lenses:

"Terrific service. Quick and easy especially helpful to be able to track the order and receive a prompt email when ready for collection."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Prada VPS 52F

Rajai Sukhon (Richmond, United Kingdom) had a pair of spectacles reglazed:

"Good service and friendly staff. Frame and glass were ready in a very reasonable time"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Mike Graham (Peterborough, United Kingdom) had a pair of spectacles reglazed:

"Once again, an excellent service. I posted my old spectacles off on 26th September and received them back on 6th October. I shall use Iris Optical again!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Elise Herriott (London, United Kingdom) had a pair of spectacles reglazed:

"I’ve had mild problems with my vision for a number of years and recently this has got worse. I’ve had a few prescriptions that never felt right from other optometrists at other stores. This is the first time an optometrist has explained to me what the problem is with my eyes and how glasses will help that. The prescription feels more comfortable that any previous ones that I’ve had. Very happy with this service."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Gina Bryce (Kilmarnock, United Kingdom) bought a Tom Ford TF 5209 with prescription lenses:

"5th time buying glasses from them. Fast efficient service as always .. thank you .. X"

  • Courtesy: Not rated
  • Knowledge: Not rated
  • Efficiency: Not rated
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Click on image to view the Tom Ford TF 5209 page, or click here to view all Tom Ford glasses.

Tom Ford TF 5209

Matthew Tydeman (Brentwood, United Kingdom) bought a Tom Ford TF 5408 with prescription lenses:

"I discovered Iris Optical via Google and they seem to come highly recommend. I needed an opticians that was on my daily commute and the City office is a 5 minute walk from London Liverpool Street station. A small shop with an even smaller room at the rear for eye tests. I've never had the need for glasses before and the test was very informative and explanatory. The selection of frames is small as you would expect from the size shop but the selection is varied, good quality and I was surprised to have the choice of 6-8 potential frames which I narrowed down to my final choice of Tom Ford with the help of the very helpful assistant who was knowledgable of styles and what did and did not look good on me. I would highly recommend Iris Optical who provided a simple, quick and affordable solution. The prices quoted include lenses and seemed very competitively priced. Recommended."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Tom Ford TF 5408 page, or click here to view all Tom Ford glasses.

Tom Ford TF 5408

Tan Worathongcha (London, United Kingdom) bought a Mykita Nigel with prescription lenses:

"Excellence service and advice."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Mykita Nigel

Paolo Del Val (London, United Kingdom) bought a Barton Perreira Norton with prescription lenses:

"Great service, would happily recommend."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Barton Perreira Norton

Rebecca Dunne (London, United Kingdom) had a pair of spectacles reglazed:

"Superb as always, makes it effortless and easy"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Ben Skelton (London, United Kingdom) bought a Ray-Ban RB 3523 with prescription lenses:

"Iris Optical is a very professional outfit. The 'shop' is a nice place to be, feeling more like a chilled out office than an opticians. The optician is very patient and thorough. There was no discernible change to my prescription and no attempt to get me into new glasses, so it was clear that the eyes came first, not the order. I did want to make an order, anyway, for some prescription sunglasses. The guys there are really good at helping you choose the right style and fit, and don't seem precious about what they have in stock or not. Only my second visit, but a very consistent picture at each."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5
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Ray-Ban RB 3523

Roger Fitzpatrick (Southport, United Kingdom) bought an Oliver Peoples Fairmont:

"Great service, very secure and professional. A quality selection of frames to choose from."

  • Courtesy: Not rated
  • Knowledge: Not rated
  • Efficiency: Not rated
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Oliver Peoples Fairmont

Stephanie Rotherham (Kingston, United Kingdom) bought a Tom Ford TF 5294 with prescription lenses:

"I do not often leave reviews but as my experience was so positive I feel compelled to. I found both the eye test and choosing my new glasses a really easy and positive experience. The Optician gave me some really helpful ideas to help my dry eyes so that was appreciated. There is a great selection of glasses to choose from at a really competitive price. I would not hesitate to recommend."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Tom Ford TF 5294 page, or click here to view all Tom Ford glasses.

Tom Ford TF 5294

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