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customer reviews

Showing 20 latest of 2314 customer reviews:

Bernard Magny (London, United Kingdom) had a pair of spectacles reglazed:

"I ordered new lenses for my glasses and I was unable to get them installed for a while. But when I got the time, I went to the Southwark store, they were ready to install them in no time. Thank you"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Ben Rigden (Folkestone, United Kingdom) bought a Tom Ford TF 5311 with prescription lenses:

"Iris Optical were great. I needed a reliable optician with a decent range of fashionable frames who I could trust to replace a set of varifocals (bought elsewhere) which I’d struggled with for over a year. Iris identified a number of serious faults with them, and my new pair are so good I feel like I’m wearing contacts! Excellent service, friendly and knowledgeable, and cheaper than my previous place. Hugely recommended for their reliability, knowledge and customer service."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5311

Huw Paisley (Isleworth, United Kingdom) bought an Alexis Amor Dax with prescription lenses:

"Excellent service as ever. Love my new Alexis Amor specs."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Karl Harter (London, United Kingdom) had a pair of spectacles reglazed:

"Excellent service and treatment from the minute you walk through the door. The Richmond branch used to be my local opticians, I now live SE16 but still make the journey over, as the quality of service and aftercare are superb! A fantastic range of options for lenses and great value for money too! Thanks again guys. Karl."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Pat Marson (Hinckley, United Kingdom) had a pair of spectacles reglazed:

"Fast and efficient service. Staff were knowledgeable and helpful. The quality of the lenses is superb. Thank you"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Minka Cullen (London, United Kingdom) bought a Jack & Francis FR28 with prescription lenses:

"I am very happy with the service I received. Thank you"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Jack & Francis FR28 page, or click here to view all Jack & Francis glasses.

Jack & Francis FR28

Joanna Estop (London, United Kingdom) had a pair of spectacles reglazed:

"Very professional, thoughtful & personal service. The staff are excellent; very knowledgeable & up to date about the latest and best lenses. I am always impressed by their care and attention. The Shad Thames venue is also a pleasure to visit."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Adrien Biossb (London, United Kingdom) had a pair of spectacles reglazed:

"Nice friendly staff, all seem competent, nice office with odd music. My order seemingly was ready for quite a while though I had to call the office after 15 days to check with someone who lost / confused my details so as to come and pick up my order. Other than that prices and quality seem good so far."

  • Courtesy: 4/5
  • Knowledge: 4/5
  • Efficiency: 2/5

David Holme (London, United Kingdom) had a pair of spectacles reglazed:

"My wife and I have been returning to Iris in Richmond for years. This time all I need was to reglaze after my prescription changed as the Mykita glasses I bought 4 years ago are still almost like new. I visited Iris on a Friday. The glasses were reglazed by Wednesday. An excellent personal service."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Leon Odey-Knight (Eastbourne, United Kingdom) had a pair of spectacles reglazed:

"Fantastic service!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Ian Purcell (South Croydon, United Kingdom) bought a Ray-Ban RB 7031 with prescription lenses:

"Great service, and good deal on a set of new glasses."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Ray-Ban RB 7031

Tim Holder (Cornwall, United Kingdom) bought a Moscot Originals Miltzen Sun:

"Impeccable service from a very well informed and professional team. Highly recommended."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Moscot Originals Miltzen Sun

Stephen Prebble (London, United Kingdom) bought a LINDBERG Spirit 2196 with prescription lenses:

"A great service as always and nice to see the eye test option is now in house. I really like the genuine advise without the hard sell of so many similar places. I can not recommend them enough. Steve Prebble"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5

Joseph Sanger (Sutton, United Kingdom) bought a Tom Ford TF 5478-B with prescription lenses:

"Friendly staff, great experience purchasing here."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5478-B

Richard Kent (Tunbridge Wells, United Kingdom) bought a Tom Ford TF 5294 with prescription lenses:

"Very knowledgable staff and a no-fuss service. Glasses arrived within a week and are spot on."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Tom Ford TF 5294 page, or click here to view all Tom Ford glasses.

Tom Ford TF 5294

Thomas Osborne (London, United Kingdom) bought an Alexis Amor Charlie with prescription lenses:

"As ever, excellent service from Alexis and the team. If you want to buy top quality glasses from great people, this is the place to go!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Stephen Parkins-Knight (St Albans, United Kingdom) had a frame repaired:

"My Stark glasses developed a fault which could not be repaired without damaging them. Stephen managed to find a similar pair so we could transfer the prescriptive lens to the new frames and also managed very graciously to get them at a reduced rate. Whole thing took no less than a week to arrange, sort and get them back to me. Kept up to speed by email efficiently and now have a lovely new pair of Stark spectacles. Many thanks Spk"

  • Courtesy: 5/5
  • Knowledge: 4/5
  • Efficiency: 5/5

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