customer reviews

Claire Moseley (Beckton, United Kingdom) had a pair of spectacles reglazed:

"Excellent customer service and prompt action/delivery as usual. I can not recommend Iris highly enough. Thank you!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Richard Giefing (MATTERSBURG, Austria) bought a Gotti Jano:

"The product arrived as expected. Thanks for your support. Looking forward to see you again."

• Courtesy: Not rated
• Knowledge: Not rated
• Efficiency: Not rated

Monica Teversham (Highgate, United Kingdom) bought a Prada VPR 18T with prescription lenses:

"Great service at the Richmond store, would recommend."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Richard Teversham (Highgate, United Kingdom) had a pair of spectacles reglazed:

"Great service and knowledgeable staff."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Jacob Ebite (Feltham, United Kingdom) had a pair of spectacles reglazed:

"Great and quick service as I needed the lenses replaced on my glasses during the lockdown"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Mohammed Maqbool Mahmood (Richmond, United Kingdom) bought a Mykita Lite Minttu with prescription lenses:

"Alex is a pretty cool guy and very responsive to customer needs. He found and ordered my glasses in no time. I have bought many glasses from him and he has always given the best price. Will keep returning for more."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Alexander William Lloyd-Murphy (Bridlington, United Kingdom) bought an Oliver Peoples Gregory Peck with prescription lenses:

"Very happy with my glasses, thank you very much."

• Courtesy: Not rated
• Knowledge: Not rated
• Efficiency: Not rated

Elzbieta Lusina (Musselburgh , United Kingdom) had a pair of spectacles reglazed:

"Profesional and super quick, I ordered reglazing of my glasses, posted them to Alexis and had them delivered back within just few days, not even a week. 5 stars service. Previously, I purchased few pairs of glasses at Iris over 10 years or so, always happy."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Daragh Murray (London, United Kingdom) bought an Oliver Peoples Gregory Peck with prescription lenses:

"Delighted, great glasses, great service, super helpful and efficient."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Walter Jack Crawford (Edinburgh, United Kingdom) bought an Anglo American Optical Groucho:

"Very pleased with the service from iris optical. Very quick dispatch."

• Courtesy: Not rated
• Knowledge: Not rated
• Efficiency: Not rated

Colin McInnes (Richmond, United Kingdom) bought a Starck Eyes SH2049 with prescription lenses:

"Great and helpful guys and would highly recommend"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Chris Barrand (Colchester, United Kingdom) bought a Tom Ford TF 5295 with prescription lenses:

"I’ve dealt with Elliot for few years now and the service provided is always first class. Very helpful and knowledgeable, I wouldn’t hesitate in recommending people to go see Elliot and Iris Optical."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

David Wartski (london, United Kingdom) bought an Oliver Peoples Gregory Peck with prescription lenses:

"Excellent service and pricing. Takes a bit longer to get the glasses than some places but well worth the wait."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 4/5

Nicola Elizabeth Joss (Twickenham, United Kingdom) had a pair of spectacles reglazed:

"I was most impressed by the service I received yesterday from Iris Optical. I took in my prescription, having just had my eyes tested elsewhere. My reading glasses needed stronger lenses and, since I purchased them from Iris Optical, I decided to take them there to have new lenses fitted. I couldn't believe it when I received an email from them an hour or so later, informing me that the new glasses were ready for collection!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Orla Harvey (Twickenham, United Kingdom) bought an Alexis Amor Olive with prescription lenses:

"Fantastic service and advice for my first pair of stylish glasses. Thank you!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Mikhail Olayokun (Enfield, United Kingdom) bought a Tom Ford TF 5634-B with prescription lenses:

"Always a great pleasure to visit the city store. Elliott always on point whatever’s my need. Great Service."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Christopher McCann (London, United Kingdom) had a pair of spectacles reglazed:

"Quick return of the lenses. Speedily fitted despite the relatively busy flow - we were also treated with grace! Lenses working perfectly with vision."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Philip Vaughan (Queens Park, United Kingdom) bought an Oliver Peoples Riley R with prescription lenses:

"Very happy and thank you!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Liam O'Sullivan (Gerrards Cross, United Kingdom) bought a Starck Eyes PL0001 with prescription lenses:

"Excellent service from the Richmond team!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Anne Robinson (London, United Kingdom) bought an Alexis Amor Olive with prescription lenses:

"Alexis provided a truly personal service and patiently showed me a large number of glasses until I selected my chosen pair"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5