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Customer reviews

This page shows reviews submitted via our website after an order has been completed - we've been collecting these for years! For reviews submitted via Google, please see beneath the map on our store pages.

Showing 20 latest of 3043 customer reviews:

Matt Payne (Cranbrook, United Kingdom) bought a LINDBERG Spirit 2006 with prescription lenses:

"Exceptional service, as ever, from Elliott"

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Pauline Cox (Lonon, United Kingdom) had a pair of spectacles reglazed:

"Great and friendly service as always."

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David Edgar (London , United Kingdom) had a pair of spectacles reglazed:

"These guys are the only show in town ! Their expert knowledge based on long term experience enables them to give you the best advice These are not the guys that chain stores are made of. They’ll talk you through their premium products so you understand what you’re getting… but then the good bit is that their prices are best on the market ! What’s not so like."

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Geoffrey Rowe (Farnham, United Kingdom) had a pair of spectacles reglazed:

"Great staff will go nowhere else"

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Grahame Cook (London, United Kingdom) bought a Prada VPR 01W with prescription lenses:

"Great service, highly professional, efficient, fair value for money. Unhesitatingly recommend"

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Matthew Muresan (London, United Kingdom) had a frame repaired:

"Outstanding help and service, as has been the case for the past 20 years that I’ve been a customer!"

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Regina Freedman (London, United Kingdom) bought a Prada VPR 10Z with prescription lenses:

"A really great visit to Iris. Very happy with the service and my glasses!"

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Ian Camino (Teddington , United Kingdom) bought a Moscot Lemtosh with prescription lenses:

"Super knowledgeable and helpful."

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Andy Mather (Sevenoaks, United Kingdom) bought a Tom Ford TF 5634-B with prescription lenses:

"Splendid!"

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Matthew Lockwood (East Sheen, United Kingdom) bought a Tom Ford TF 5634-B with prescription lenses:

"My thank to Alexis and the team, optics are an critical part of my personal brand, Iris Optical have been my go to solution for over a decade, ensuring I’ve been supported even when abroad most recently in rethinking an evolution in changing brands successfully. There is no better optical eyewear experience and service available in Richmond covering all bases in a very crowded market."

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William Glynn (Reydon, United Kingdom) bought an Anglo American Optical MOD 406 with prescription lenses:

"Great service as always Thank you"

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Isabella Rubens (Twickenham, United Kingdom) had a pair of spectacles reglazed:

"Thank you to your lovely team for looking after me. I had a lens change, which was completed the next day in less than thirty minutes by your very knowledgeable staff. Thanks also to Sarah for a warm and professsional eye check. Thank you."

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Cheryl Edwards (Richmond, United Kingdom) had a pair of spectacles reglazed:

"Very pleased with the service. The sunglasses were ready very quickly."

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Andrew Baguley (Bermondsey, United Kingdom) had a pair of spectacles reglazed:

"Always have a great collection of frames and even better customer service."

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Ian Cole (Ruislip, United Kingdom) had a pair of spectacles reglazed:

"As usual smooth, efficient and proffesional"

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Darren MacBay (Sudbury, United Kingdom) bought a Ray-Ban RB 7217 with prescription lenses:

"Always a fabulous service from Elliott and the team"

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Adrian Kemp (London, United Kingdom) had a pair of spectacles reglazed:

"Really excellent customer service - friendly, efficient, focused on customer satisfaction. Easy online booking for my eye test and good email updates on progress with my new lenses. Also a great selection of frames."

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