customer reviews

Adam Wheewall (London, United Kingdom) bought an Oakley Rx Socket 5.5 with prescription lenses:

"Fantastic service - over and above what I would expect. I ended up with a superior product and I'm very happy with it. I would recommend these guys to anyone."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Tim Kirwan (Streatham, United Kingdom) had a pair of spectacles reglazed:

"Great service! - with patient and helpful advice. This time, I went for replacement lenses for a favourite frame; the latter got a tweak as part of the service - good as new."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Ole Skov (London, United Kingdom) bought a Barton Perreira Thompson:

"Excellent and knowledgable service"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Kathryn Duty (Rochdale, United Kingdom) bought a Starck Eyes SH3049 with prescription lenses:

"Excellent care and attention. Resulting in the best lenses and frames. Never disappoints."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Moy Lewis-Logie (Twickenham, United Kingdom) bought an Alexis Amor Scarlett with prescription lenses:

"I love Iris Optical. Great choice of specs with individual attention from Alexis. I wouldn’t go anywhere else."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Benjamin Smith (London, United Kingdom) bought a Ray-Ban RB 7047 with prescription lenses:

"The optician was very helpful and reassuring."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 2/5

Darren O'Donoghue (London, United Kingdom) had a pair of spectacles reglazed:

"Always amazed how friendly, helpful they are at City iris. Even after two years they still recognised me, they clearly have an awesome foresight in customer service."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Afam I'Ezike (Enfield, United Kingdom) bought a Moscot Originals Lemtosh with prescription lenses:

"Great customer experience and very happy with new frames"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

David Scully (Virginia Water, United Kingdom) bought a Tom Ford TF 615 with prescription lenses:

"Excellent service as always from Alexis in Richmond. We as a family cannot recommend him enough."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Jonathan Purdon (London, United Kingdom) bought an Oakley Rx Wingfold Evr with prescription lenses:

"Elliott (Widegate Street Store) professional and helpful as always. Thank you."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Mark Kirby (Rowlands Castle, United Kingdom) had a frame repaired:

"Repair of Persol sunglasses that Persol said we’re unrepairable. Pleased to have them fixed so straightforwardly and without hassle. Great job."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Giancarlo Iovino (London, United Kingdom) bought an Oliver Peoples Denison with prescription lenses:

"went reasonable well. small snag my surname was entered incorrectly so did not receive any email notifications and to come to shop without knowing if glasses were ready which fortunately happened to be the case."

• Courtesy: 4/5
• Knowledge: 4/5
• Efficiency: 4/5

Sarah Gosling (London, United Kingdom) had a pair of spectacles reglazed:

"Excellent service - fast, friendly and very good value."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Charles Olins (London, United Kingdom) bought an Alexis Amor Spike II with prescription lenses:

"The best reading glasses I have ever had! And made to order in half the quoted time, fantastic. Thank you, I shall be referring you to my pals 10 out of 10"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Ben Bailey (London, United Kingdom) bought a Moscot Originals Lemtosh with prescription lenses:

"Fantastic service. Brilliant recommendation on frames. Have just bought prescription sunglasses as well, completely life changing. Thank you. Would recommend in a heart beat. Ben."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Joseph Mitchell (South Ockendon, United Kingdom) bought a Tom Ford TF 5479-B with prescription lenses:

"Really good service in the City store. Thank you"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Wayne Milburn (London, United Kingdom) bought a Mykita Nigel with prescription lenses:

"Excellent service, great advice and help. Highly recommend the team near Tower Bridge, London."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Stuart Mackenzie (London, United Kingdom) bought a Mykita Nigel with prescription lenses:

"The service I experienced from Elliott at Iris Optical in the City of London was faultless; he was very attentive and friendly, knew his trade and was able to guide me towards the perfect set of glasses for me. The speed with which my new glasses with my specific lenses were available was also very impressive. Thank you Elliott!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Thouraya Sakka (London, United Kingdom) had a frame repaired:

"Excellent service. They managed to fix my Persol sunglasses. Though, every other shop wouldn't fix it."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Romuald Pitera (Chigwell, United Kingdom) bought a LINDBERG Spirit 2002 with prescription lenses:

"Excellent service. I bought a new frame with lenses from Iris Optical previously and was happy to return recently to get a new frame with lenses. Good price for items I wanted. Very friendly and knowledgeable staff. Very efficient and reliable, and very good comunication. Thank you."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5