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customer reviews

Showing 20 latest of 2144 customer reviews:

Wendy Riches (CROYDON, United Kingdom) bought a Tom Ford TF 5142 with prescription lenses:

"Very happy with my new glasses - your staff were extremely helpful and kind when I was looking for new frames"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5142

Edwin Tin (London, United Kingdom) had a pair of spectacles reglazed:

"Super helpful and provided regular updates on progress of order which were much appreciated"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Igor Jovicic (London, United Kingdom) bought an Oakley Rx Socket 5.5 with prescription lenses:

"Excellent service.Abhay Joshi was very knowledgable and efficient with establishing the correct prescription and Rok extremely helpful when it came to choosing glasses and delivering the finished product on time. Would highly recommend."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Oakley Rx Socket 5.5

Raj Verdi (London, United Kingdom) had a pair of spectacles reglazed:

"Fast efficient service with knowledgeable staff."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Max Renzland (London, United Kingdom) bought a Starck Eyes SH3025 with prescription lenses:

"Efficient, knowledgable great service as always"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Starck Eyes SH3025

Sandra Milner (London, United Kingdom) bought an Oliver Peoples Denison with prescription lenses:

"Thanks for sorting out my first pair of specs. The staff were extremely helpful and the process was incredibly easy, Thanks"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Oliver Peoples Denison

Charlotte Beckett (London, United Kingdom) had a pair of spectacles reglazed:

"Absolutely first class service, from choosing the frames, giving me time to explore the Moscot range in full at the brand's store, then ensuring the frames I wanted were in the City branch. Then the hassles of which prescription to me changing my mind (and great advice on not getting varifocals), again handled with grace. The fact that each time I reappeared in store the team remembered my name, greeting me like a friend, just added the final perfect touches. My second Iris experience, and definitely not my last. Thank you for such thorough, professional and pleasurable service."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Denis Schelling (London, United Kingdom) bought a Tom Ford TF 5311 with prescription lenses:

"Very friendly staff!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5311

Thomas Stockley (Reigate, United Kingdom) bought a Persol 3143-V with prescription lenses:

"Staff were great & most accommodating"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Persol 3143-V

Harry Blunder (London, United Kingdom) bought a Tom Ford TF 5294 with prescription lenses:

"I am happy with my new eye glasses. Very friendly and professional service made it easy to order the right frame and glasses."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5294

Bruce Graham (London, United Kingdom) had a pair of spectacles reglazed:

"I recently ordered some new spectacles from Iris at Tower Bridge and I was generally impressed with the range of frames and the professional and attentive attitude of the staff. To complete this positive experience my new specs arrived within ten days and I am delighted with them."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Dominic Hennessy (Guildford, United Kingdom) bought an Oliver Peoples Riley R with prescription lenses:

"All in all a very good service - and very good advice on my new frames, which I would probably not have chosen myself but really like. I haven't given a 5 for efficiency as, although the frames were ready quickly, I had to call to check rather than getting a call from Iris (although I may have just beaten them to it)."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 4/5
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Oliver Peoples Riley R

Pawel Stec (Beaconsfield, United Kingdom) had a pair of spectacles reglazed:

"Great and fast service. Very friendly atmosphere and very good prices. Thanks a lot!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Nick Lakey (Windsor, United Kingdom) had a pair of spectacles reglazed:

"Alexis is a fantastic guy and very helpful with my requirements. I've recommended Richmond branch to my colleagues and family."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Ben Acornley (Watford, United Kingdom) bought a Moscot Originals Miltzen:

"Great service and decent price. Highly recommended."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Moscot Originals Miltzen

Paul Richardson (KIRKCALDY, United Kingdom) had a pair of spectacles reglazed:

"Have used Irisoptical varifocal reglaze service over several years .Always received helpful professional advice and good service at competitive prices."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Stephen Cull (Pinner, United Kingdom) bought an Oliver Peoples Riley R Clip-on:

"Good price ,quick delivery ,can I suggest that you start using PayPal would avoid the problems with credit cards"

  • Courtesy: Not rated
  • Knowledge: Not rated
  • Efficiency: Not rated
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Oliver Peoples Riley R Clip-on

Nik Mir (Enfield, United Kingdom) bought a Tom Ford TF 5400 with prescription lenses:

"I have been working with Elliott for around 4 years and he has always provided excellent service. His knowledge of the products and advice have been invaluable."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5400

David Morphy (Teddington, United Kingdom) bought a Garrett Leight California Optical Kinney with prescription lenses:

"Lexis, great service and support as always - loved getting an on the spot eye test with your new optician to check my prescription when I dropped in last week. Great addition to the services! David"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Stuart Heade (Windsor, United Kingdom) bought a ProDesign 3111 with prescription lenses:

"Great service and excellent choice of glasses."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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ProDesign 3111

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