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Customer reviews

This page shows reviews submitted via our website after an order has been completed - we've been collecting these for years! For reviews submitted via Google, please see beneath the map on our store pages.

Showing 20 latest of 2998 customer reviews:

Resty John Palete (London, United Kingdom) bought a Ray-Ban RB 5228 with prescription lenses:

"I had a great experience with Iris Optical. Booking an appointment through their website was quick and easy. Even though I didn’t use my firm’s portal, the team proactively reached out to ensure I could still benefit from my company’s perks - very thoughtful and client-focused. The eye assessment was spot-on, and I received my prescription glasses just two days after my appointment. Efficient, accurate, and genuinely caring service. I’ll definitely be returning for future appointments!"

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Philip Burns (London, United Kingdom) bought an Oliver Peoples Riley R with prescription lenses:

"Friendly team. My prescription glasses for permanent use has improved my vision considerably. The previous prescription glasses purchased from well known high street chains didn’t work out for me, with my vision only improved marginally. Glasses were ready to collect in two days. Good range of designer frames, reasonably priced. Intend purchasing my reader glasses from irisoptical. More than pleased with the entire experience."

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Marc Wolff (Twickenham, United Kingdom) had a frame repaired:

"Excellent service and support for my exam, change of lenses between frames adjustment of frames, and repair to frames. Thank you very much for your continued help and support over the years."

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Peter John Cooper (Isleworth, United Kingdom) bought a Garrett Leight California Optical Hampton with prescription lenses:

"Great service"

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Jascarn Bhangu (Chigwell, United Kingdom) had a pair of spectacles reglazed:

"Amazing experience, good service, good prices, friendly staff."

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Ian Hodgson (London, United Kingdom) had a pair of spectacles reglazed:

"Professional service as ever."

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Lynn Macfarlane (London, United Kingdom) bought a LINDBERG NOW 6541 with prescription lenses:

"A wonderful first experience , I love my new Lindbergs , all made very easy and at a great price too ."

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Julian White (London, United Kingdom) had a pair of spectacles reglazed:

"I have been returning to Iris Optical for ten years now. Their service is always excellent and friendly. A great selection of eyewear and sunglasses. I am a very satisfied customer."

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Sandra Melville (London, United Kingdom) bought a Tom Ford TF 5544-B with prescription lenses:

"I found the staff at Iris Optical patient and helpful. They suggested that I would’ be best suited by changing from two pairs of glasses for close and distance use to a single pair of varifoculs. I placed the order as suggested and received a prompt message as promised to say they were ready for collection. I have found the varifoculs a welcome change but am reassured by the staff encouragement to contact them should I experience any problem with them very reassuring. I"

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Pablo Hepworth Lloyd (London, United Kingdom) had a pair of spectacles reglazed:

"Expert, professional, friendly as ever"

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Ann Reilly (St Margarets, United Kingdom) bought an Oliver Peoples Calidor with prescription lenses:

"I found Iris Opticians by after my previous O retired. I had a blurry eye which turned out to need a cataract procedure. I can’t thank Iris enough. I was recommended the best place to go and returned for update tests and new glasses. I will be visiting for all my eye tests going forward. Excellent."

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Vincent Dalton (London, United Kingdom) had a pair of spectacles reglazed:

"Knowledgeable and courteous service provided by all,highly recommended!"

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Shahab Siddiqi (LONDON, United Kingdom) bought a Starck Eyes SH3087 with prescription lenses:

"I’ve been going to them for 20 years, always excellent"

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Giulia Schwartz (London, United Kingdom) had a pair of spectacles reglazed:

"The Iris Optical staff were professional, accommodating, and very helpful. I am very satisfied both with the high quality of the lenses they prepared, as well as with the quality and attention of the staff's service. I would highly recommend Iris Optical to anyone looking for a new pair of glasses."

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Margaret Fiddes (Kingston, United Kingdom) had a pair of spectacles reglazed:

"Impeccable service and excellent eye test . Love my new glasses and would highly recommend."

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Andrea Gorgerino (London, United Kingdom) bought a Moscot Spirit Bjorn with prescription lenses:

"Fantastic opticians, extremely knowledgeable, helpful and with excellent prices to boot. Could not have gotten a better service, and for such great value. Really pleased, thanks again"

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Dean Norton (London, United Kingdom) bought an Anglo American Optical MOD 426:

"Elliot assisted with ordering of replacement glasses frame after a breakage and provided a very professional adjustment for fit of the new frame."

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Damian Thompson (London, United Kingdom) had a pair of spectacles reglazed:

"Always an absolute pleasure to come to get my specs updated here. See you next time my eyesight deteriorates further..."

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