customer reviews

Dr Soundararajan Munuswamy (Gillingham, United Kingdom) had a pair of spectacles reglazed:

"Good, efficient and courteous service."

• Courtesy: 5/5
• Knowledge: 4/5
• Efficiency: 5/5

Robin Dabydeen (Kingston upon Thames, United Kingdom) had a frame repaired:

"After making the mistake of going to a major High Street chain (who made a complete hash in the fitting/glazing of my new glasses), I turned to Irisoptical, who did a great job in fitting new lenses and in fixing an old pair. Highly recommended - good value and excellent expertise."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Peter Crowther (Dorking, United Kingdom) had a frame repaired:

"Always excellent service"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Keith Diver (Westcliff-On-Sea, United Kingdom) bought a Moscot Spirit Frankie with prescription lenses:

"Very attentive staff in the spitalfields shop"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Will Fogden (London, United Kingdom) had a frame repaired:

"Fantastic service - spares ordered direct from Luxottica and fitted there and then. Much cheaper than buying a new pair!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Nareen Chambers (London, United Kingdom) bought a Tom Ford TF 5478-B with prescription lenses:

"Excellent service. Helped choose frames and was friendly and professional throughout. Quick turnaround."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Charlotte Riggs (Abingdon, United Kingdom) bought a Tom Ford TF 5294 with prescription lenses:

"Bought my last pair of glasses from Alexis at Richmond four years ago. On a recent visit with my husband I had not intended to buy anything but the relaxed vibe in the shop worked its magic and somehow I left with some very flattering new frames and clip on sun specs!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

John Sellors (Abingdon, United Kingdom) had a pair of spectacles reglazed:

"After fantastic service four years ago,visited Alexis at Richmond again recently. He supplied new prescription lenses for some existing frames, not as straight forwarded as I had thought but Alexis worked his magic and came up with the perfect solution."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Charles Rees (Hampton, United Kingdom) bought a Tom Ford TF 5408 with prescription lenses:

"A great service, many thanks from a very satisfied customer."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Paul Wilson (Richmond, United Kingdom) had a pair of spectacles reglazed:

"Very efficient, helpful and quick"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Ziba Recape (Richmond, United Kingdom) bought a Chanel CH 3282 with prescription lenses:

"Iris Optical is a great shop. Great variety of frames to choose from and helpful team of people. Fantastic eye test with a very professional optician. They even managed to finish my glasses on the same day! I found this very impressive as my eye test was at 15:30 on a Saturday afternoon! Superb- would recommend without hesitation."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Stephanie - Ann Krijntje (Kent, United Kingdom) bought a Prada VPR 14R with prescription lenses:

"Great service, good price, friendly & knowledgeable staff. Glasses arrived really quickly. Highly recommended"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Susie Lipsey (Twickenham, United Kingdom) had a pair of spectacles reglazed:

"Delighted with repair work executed beautifully by Alexis at the shop in Richmond."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Rod Martin (kingston upon thames, United Kingdom) bought a Tom Ford 5407 with prescription lenses:

"As always, great Sunglasses and new Readers.To state the obvious it is the Service that has me returning yet again!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Katie Whicher (Clapham, United Kingdom) had a pair of spectacles reglazed:

"Excellent service!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Keith Silvester (London, United Kingdom) had a pair of spectacles reglazed:

"Excellent, impressive service from both members of staff. Just to compare: Vision Express were reluctant to do my frames because they had never seen 'that type of plastic' before' (without a CE mark, and purchased in Vietnam). They quoted me £98 and said it would take two weeks. In contrast, Iris managed it in two days and charged me £90, without any fuss!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Nick Sanderson (London, United Kingdom) bought a Moscot Originals Lemtosh with prescription lenses:

"Excellent service. Good range so easy choice of frame. Ordered and delivered within 36 hours. All very satisfactory."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Alexander Kofler (Innsbruck, Austria) bought an Oliver Peoples Gregory Peck with prescription lenses:

"i was totally under pressure, broken glasses, lost in london ;-) but after an hour, including an eyetest, i had new glasses – thanx a lot for the fast help."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Elmar Leissle (Hampton, United Kingdom) had a pair of spectacles reglazed:

"Great choice, great advice, great service and outcome."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Owen Turville (Slough, United Kingdom) bought an Alexis Amor Bo with prescription lenses:

"Collected specs in January 2018. Prescription spot on, frames great, fair price, overall experience excellent and stress free. Highly recommended!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5