customer reviews

Jane O'Sullivan (London, United Kingdom) had a pair of spectacles reglazed:

"I had my eyes tested by the superb optician at the City branch. Really thorough and knowledgeable. Thanks. excellent service."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Susan Campbell (London, United Kingdom) had a pair of spectacles reglazed:

"Great service as always"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Alan Brooks (Rochdale, United Kingdom) bought a LINDBERG NOW 6541 with prescription lenses:

"Excellent service as usual. Alexis is extremely efficient and friendly. We will be back."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Prue Waterhouse (London, United Kingdom) had a pair of spectacles reglazed:

"Excellent service!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Frederik Verpoest (London, United Kingdom) had a pair of spectacles reglazed:

"I have been a customer for 5+ years and as always the service is professional, friendly and efficient. And the prices are competitive. Thanks."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Lennart Simonson (Örebro, Sweden) bought a Starck Eyes SH3022:

"Hej Vill tacka för ett suveränt bemötande och en enkel hantering av min beställning. Hittade inte den produkt jag sökte hemma Sverige men er hemsida lotsade mig snabbt fram till att ni kunde hjälpa mig. Slog en signal till er butik och fick direkt en suverän support. Så nu har jag fått min leverans och är supernöjd. Hälsningar Lennart Simonson Örebro Sverige"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Emma Dumeige (Bath, United Kingdom) bought a Prada 11T with prescription lenses:

"I live in Bath used to live in London and Richmond. Very good friends recommended Iris Optical, who have been customers too. I was at a point of not knowing what decision to take regarding my sight. All I can say is that I was blown away with the whole experience from advice, professionalism, choice, friendliness, knowledge and experience. All outstanding. I came away spending a lot of money but I bought delux and extremely happy with my choice, so much so I have preordered dark glasses, picking the brand own design. I couldn't recommend Iris Optical more than I have . Also very happy to travel over 100 miles to get such service"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Ruth Mew (Twickenham, United Kingdom) bought a Ray-Ban 2140 L:

"Great personal service. Glasses ready for collection very quickly. Same price (or less) than other retailers"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Nick Hazeldine (Twickenham, United Kingdom) bought a Ray-Ban RB 5154:

"Excellent, very happy."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Didier Maubrou (London, United Kingdom) bought an Oliver Peoples Denison with prescription lenses:

"Good morning. Your service is very good because: no waiting time and right delivery time. Well done"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Carol Ginnelly (Northwood, United Kingdom) bought an Oliver Peoples Cavalon with prescription lenses:

"Very happy with my glasses"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Brian Pearson (Surbiton, United Kingdom) had a pair of spectacles reglazed:

"Alexis was very welcoming & I was very happy with the young gentleman who carried out my eye test. He was very friendly & seems to have better equipment for testing. I particularly liked the ‘Beep when you see the flash’ test, it seemed better & easier than previous tests I’ve had elsewhere. I’ll have to bring my wife here as she always fails that test. I’ve been coming here for a few years now as I really like the Essilor photochromatic lenses. Other places charge the earth for these, but Alexis has always been much more affordable."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Kerry De Jong (London, United Kingdom) had a pair of spectacles reglazed:

"Excellent staff and customer service. Frames are also really reasonable. Had a great experience and intend to return for all of my eye tests and glass purchases."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Katie Doyle (London, United Kingdom) bought a Tom Ford TF 5388 with prescription lenses:

"Service was fantastic my only comment would be that the frames I chose were priced incorrectly. (stated £165 when they were actually £310) I was sorely disappointed!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Sorry about the pricing error Katie - we must've affixed the wrong model's price tag to this frame

Kate Rosser Frost (Richmond, United Kingdom) had a pair of spectacles reglazed:

"Alexis has been our go-to guy for the past 7 years. No one beats him on cost and even if he doesn’t have a pair of glasses in stock, he’ll order them and in matter of days they’re in. Perfect design and impeccable service."

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Julian Puczyniec (Twickenham, United Kingdom) bought a Ray-Ban RB 6362 with prescription lenses:

"A very easy experience with great input and support"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Farima Sharma (London, United Kingdom) bought a ProDesign 1507 with prescription lenses:

"Iris were very helpful with my purchase, it was processed quickly and my glasses were ready within 3 days. Fast, efficient and good value. Thank you"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Robert Tate (Surrey, United Kingdom) bought a LINDBERG Acetanium 1249 with prescription lenses:

"If you're looking for scented candles and upmarket flower arrangements then Iris Optical isn't the place to go but if you want top quality frames and lenses at impressively low prices then I would highly recommend a visit. Much better then shopping online!"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Andy Porter (London, United Kingdom) had a pair of spectacles reglazed:

"Excellent service and good value"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5

Maureen Jonas (Bromley, United Kingdom) bought a Moscot Originals Miltzen with prescription lenses:

"The service I received was very good, everyone was extremely helpful. I would certainly recommend this company to family and friends"

• Courtesy: 5/5
• Knowledge: 5/5
• Efficiency: 5/5