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our stores

• London SE1
• Richmond-Upon-Thames

frequently asked questions: general

• What is your returns policy?
• Are my credit card details safe?
• Can I order by phone or pay by cheque?
• Do you accept Eyecare Vouchers or NHS vouchers?
• Why do I need to have cookies enabled to order online?
• Do you offer corporate eye tests?
• Can I work for Iris Optical?

frequently asked questions: contact lenses

• How do I place an order?
• What is a contact lens prescription?
• Why do you need my contact lens prescription?
• Will my optician give me a copy of my contact lens prescription?
• How long is a contact lens prescription valid for?
• What if I wish to try a different brand or type of contact lens?
• What if I use own-brand contact lenses or cleaning solution (Boots, Specsavers, etc.)?
• Is delivery free, and how soon will I receive my order?
• Do you ship contact lenses outside of the UK?

frequently asked questions: spectacles

• Where are your stores if I want to visit to choose my spectacles?
• What is a reglaze?
• How do I send you my frame and prescription for a reglaze?
• Which types of lens do you offer?
• Do you supply thinned (high index) lenses?
• Do you supply varifocal and bifocal lenses?
• How can I buy varifocals if I can't visit one of your stores?
• Do you supply ZEISS lenses?
• What are polarised lenses?
• Do you stock rimless frames?
• Is delivery free, and how soon will I receive my order?
• Will my optician give me a copy of my prescription?
• How long is my prescription valid for?
• Where do I enter my prescription details?
• Do you ship spectacles outside of the UK?
• What if I can't find a particular frame I want on your website?

contact lens categories

• Acuvue contact lenses
• Focus contact lenses
• Daily disposables
• 1-2 week disposables
• Monthly disposables
• 30 day wear
• Yearly lenses
• Coloured lenses
• Toric lenses
• Bifocal / multifocal lenses

contact lens manufacturers

• Bausch & Lomb
• CIBA Vision
• Coopervision
• Johnson & Johnson
• Ultravision

contact lens products

• 1-Day Acuvue Moist
• 1-Day Acuvue Moist for Astigmatism
• 1-Day Acuvue Moist Multifocal
• 1-Day Acuvue Oasys
• 1-Day Acuvue Oasys for Astigmatism
• 1-Day Acuvue Oasys Max
• 1-Day Acuvue Oasys Max Multifocal
• Acuvue 2
• Acuvue Oasys for Astigmatism
• Acuvue Oasys Multifocal
• Acuvue Oasys with Hydraclear
• Air Optix Night & Day Aqua
• Air Optix plus HydraGlyde
• Air Optix plus HydraGlyde for Astigmatism
• Air Optix plus HydraGlyde Multifocal
• Biofinity
• Biofinity Toric
• Biomedics 1 Day Extra
• Biomedics 1 Day Extra Toric
• Biotrue ONEday
• Biotrue ONEday for Astigmatism
• clariti 1 day
• clariti 1 day toric
• Dailies AquaComfort Plus
• Dailies AquaComfort Plus Multifocal
• Dailies AquaComfort Plus Toric
• Dailies Total 1
• Dailies Total 1 for Astigmatism
• Dailies Total 1 Multifocal
• Freshlook One-Day
• MyDay
• MyDay Multifocal
• MyDay Toric
• Precision 1
• Precision 1 for Astigmatism
• Proclear
• Proclear 1 Day
• Proclear 1 Day Multifocal
• Proclear Multifocal
• Proclear Multifocal Toric
• Proclear Toric
• Purevision 2
• Purevision 2 for Astigmatism
• Purevision 2 for Presbyopia
• Soflens Daily Disposable
• Soflens Daily Disposable for Astigmatism
• Soflens One Day
• Specialty 55 AB

spectacles brands

• Alain Mikli
• Anglo American Optical
• Garrett Leight California Optical
• Gotti
• IC Berlin
• LINDBERG
• Moscot
• Mykita
• Oliver Peoples
• Persol
• Prada
• Ray-Ban
• Starck Eyes
• Tom Ford